Director, Revenue Growth Professional Services

Toshiba Global Commerce Solutions - External • Durham, NC

2h

About The Position

Toshiba Global Commerce Solutions is seeking a Director of Revenue Growth – Professional Services to drive revenue growth of our Professional Services offerings in support of our sales force, as we expand adoption of the ELERA software platform among retail clients. This role owns the solutioning process that enables Professional Services to effectively support the sales cycle—from early opportunity shaping through signature—and works closely with Client Success to grow existing accounts.

Requirements

• 8+ years in professional services, sales, or revenue-focused roles, ideally in enterprise software and/or services companies
• Experience managing or coordinating consulting or sales-facing teams in a matrixed environment
• Experience owning or improving a solutioning/sales process, including applying AI or automation to scale repeatable practices
• Strong relationship-management skills, with experience advising strategic accounts directly
• Strong analytical and cross-functional influencing skills

Nice To Haves

• Familiarity with retail technology, POS, or commerce platforms a plus

Responsibilities

• Manage/coordinate a team of Consulting Partners dedicated to the largest strategic services accounts, advising clients directly and driving expansion within those accounts
• Manage/coordinate a team of Professional Services Opportunity Owners responsible for deal solutioning, from opportunity qualification through signature
• Work across client segments to ensure appropriate coverage and prioritization based on deal size, complexity, and strategic value
• Own the PS solutioning and sales process end-to-end, ensuring consistent, high-quality support for the sales force throughout the deal cycle
• Partner directly with sales teams to shape, scope, and position PS offerings within opportunities
• Identify opportunities to apply AI and automation to the solutioning and sales process to improve speed, consistency, and repeatability
• Develop and maintain playbooks, templates, and tools that scale solutioning quality across the team
• Partner closely with Client Success teams to identify and pursue expansion opportunities within existing accounts
• Collaborate with Sales leadership to align PS resourcing and solutioning support with pipeline priorities and revenue targets
• Develop metrics and reporting to track PS's contribution to new and expansion revenue, solutioning velocity, and deal win rates
• Represent PS revenue growth performance and process improvements in executive planning and revenue forecasting discussions

Benefits

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed