Director, Revenue Cycle

Sonora Quest Laboratories / Laboratory Sciences of Arizona • Yakima, WA

2d • Onsite

About The Position

We are seeking an innovative Director of Revenue Cycle with deep end-to-end expertise to lead and optimize all aspects of the revenue cycle in a complex healthcare billing environment. This leader will drive operational excellence, develop high-performing teams, leverage automation and technology solutions, and partner with executive leadership to enhance financial performance and ensure leadership continuity. If this is your background, we’d love to speak with you. Join our team and come do great work on behalf of better health! Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package.

POSITION SUMMARY
This position leads and directs the implementation of Best Practices in the billing process to ensure excellent service to our internal and external customers. This position is responsible for elevating the billing team as a standard of excellence in the clinical laboratory industry. Drives improvements and enhancements to the system/business entity registration processes and revenue service programs and processes, with focus on quality of outcomes and superior service. Promotes a collaborative, open, and inclusive work environment within a matrixed organization. This position serves as the primary advisor to the organization’s senior management on matters related to revenue cycle functions. Monitors and oversees compliance of customer service, stakeholder relations, workforce, and financial goals and objectives as developed by the Board of Directors and senior executive management. This position is responsible for serving as a role model to staff across the business and representing Sonora Quest Laboratories in a positive manner both within and outside the organization. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

Requirements

• Bachelor’s degree in business, healthcare administration or related field.
• Five (5) years’ experience in financial management in the healthcare industry.
• Four (4) years’ experience in mid-level management.
• A high degree of technical and decision-making skills
• Must possess analytical/strategic skills and ability to balance and manage multiple projects and people simultaneously
• Must possess current knowledge of accounting principles
• Knowledge of third-party receivables.
• Proven track record of driving successful performance outcomes and accomplishing organizational goals.
• Building partnerships with management, staff, and stakeholders to achieve department goals and objectives
• Developing and evaluating best practices and emerging trends for organizational applicability and appropriateness
• Constructing new and innovative solutions for complex and varying problems and situations while considering the larger perspective or context
• Developing and implementing strategic goals and initiatives that support organizational success
• Demonstrating excellent human relations, organizational and communication skills
• Demonstrating a passion about continuously improving and providing high quality care and service excellence to customers, patients, and employees.

Nice To Haves

• Certified Professional Coder credentials
• ICD-10 Certification for Diagnosis Translation
• Additional related education and/or experience.

Responsibilities

• Leads and directs the implementation of Best Practices in the billing process to ensure excellent service to our internal and external customers.
• Elevates the billing team as a standard of excellence in the clinical laboratory industry.
• Drives improvements and enhancements to the system/business entity registration processes and revenue service programs and processes, with focus on quality of outcomes and superior service.
• Promotes a collaborative, open, and inclusive work environment within a matrixed organization.
• Serves as the primary advisor to the organization’s senior management on matters related to revenue cycle functions.
• Monitors and oversees compliance of customer service, stakeholder relations, workforce, and financial goals and objectives as developed by the Board of Directors and senior executive management.
• Serves as a role model to staff across the business and representing Sonora Quest Laboratories in a positive manner both within and outside the organization.
• Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
• Has full managerial scope and authority for employment actions, including coaching, candidate selection, training and development, performance appraisals, work assignments, and disciplinary action.
• Has budgetary responsibility.

Benefits

• Option to participate in a variety of health, financial, and security benefits.
• May be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package.
• Comprehensive benefit package for all benefit-eligible positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Director