Director Revenue Cycle Management

Surgery Partners Careers•Nashville, TN

1d•Onsite

About The Position

The Director Revenue Cycle Management will drive revenue cycle management performance across the organization. This role involves developing and executing a strategic roadmap focused on efficiency, quality, and financial performance. The Director will lead and facilitate revenue cycle meetings, including denials management sessions, and partner with multidisciplinary teams to achieve revenue cycle improvement goals. A key aspect of this role is promoting an inclusive culture by identifying, sharing, and implementing best practices. The Director will deliver measurable improvements and financial benefits through continuous improvement methodologies, acting as a change agent to embed these initiatives. This role also requires establishing trusted advisor relationships with client stakeholders and leadership, preparing and delivering executive-level presentations, and staying current on industry trends, regulations, and changes related to healthcare billing and reimbursement.

Requirements

Bachelor’s degree required; or equivalent combination of education and/or experience may be considered.
5+ years of experience in change management, project management, and/or people management.
Experience with healthcare revenue cycle management systems and software.
Strong knowledge of healthcare billing and reimbursement processes preferred.
Proven track record of driving measurable business results through change initiatives.
Excellent communication, leadership, and organizational skills.
Strong analytical and problem-solving abilities.
Ability to build effective, collaborative relationships across departments and stakeholders.

Nice To Haves

Experience with healthcare revenue cycle management systems and software preferred.
Strong knowledge of healthcare billing and reimbursement processes preferred.

Responsibilities

Drive revenue cycle management performance across.
Develop and execute a strategic roadmap focused on efficiency, quality, and financial performance.
Lead and facilitate revenue cycle meetings, including denials management sessions.
Partner with multidisciplinary teams—including hospital and national leadership, as well as third-party vendors—to achieve revenue cycle improvement goals.
Promote an inclusive culture by identifying, sharing, and implementing best practices across process and operations teams.
Deliver measurable improvements and financial benefits through continuous improvement methodologies.
Serve as a change agent, clearly communicating and embedding continuous improvement initiatives.
Eliminate process inefficiencies and strive to enhance customer satisfaction using proven tools and methodologies.
Adapt quickly to scope, priority, and timeline changes while maintaining focus on business performance.
Establish trusted advisor relationships with client stakeholders and leadership.
Prepare and deliver executive-level presentations to both internal and external stakeholders.
Motivate and inspire project stakeholders with positivity, collaboration, and accountability.
Stay current on industry trends, regulations, and changes related to healthcare billing and reimbursement.