Director, Revenue Cycle - Remote

Mayo Clinic•Rochester, MN

6h•Remote

About The Position

We are seeking a highly engaged, collaborative leader to strengthen the Revenue Cycle Payer Provider Coordination through disciplined analytics and proactive partnership with Payer Relations. This role monitors reimbursement performance, identifies and trends variances against contract and expected payment, and drives timely investigation, escalation, and resolution of payment issues. The ideal candidate translates complex reimbursement data into clear insights and action plans, aligns internal stakeholders and payer partners, and builds sustainable processes that improve accuracy, reduce leakage, and support strong payer-provider relationships. The Director reports to the Revenue Cycle Chair and may have Revenue Cycle Managers and other Revenue Cycle staff as direct reports in a multi-site, multi-specialty academic medical center Assures the integrity and stability of revenue and billing data and provides direction for complex business decision making for operations. Provides direction for complex business decision making for operations. Identifies, establishes and implements internal controls to ensure a compliant environment. Provides leadership in a team environment, teams functional and technical activities and changes. Participates in establishing the strategic direction of work teams or service lines incorporating an awareness of the internal and external environment. Provides direction and interprets revenue cycle key performance indicators with significant institutional impact Is recognized and relied upon to synthesize various subject matter expert inputs to formulate solutions and implement change for multi-disciplinary or complex technical issues. Coordinates the development of programs and processes for Revenue Cycle operational areas. Interprets and implements billing rules, regulatory compliance, policies and regulations. Stays abreast of emerging issues and risks and plans accordingly. Identify strategies that lead to improved financial performance and follow through on their implementation while preserving Mayo standards and minimizing the financial and legal risks to Mayo. Directs managers, reviews and interprets results of variable-sensitive business models and/or compliance or business operations. Participates in establishing an environment that leads to efficient Revenue Cycle operations and adheres to complicated and ambiguous billing rules and regulations (all payers). Responsible for recruitment, development and performance management within areas of responsibility, translating the departmental vision into meaningful and effective results. Spearheads change and leads others in implementation. Promotes effective change management practices. Initiates, leads and facilitates institutional workgroups or complex projects. Manages and prioritizes limited resources across multi-disciplinary, multi-site teams to maximize efficiency. Handles ambiguous situations in a productive and professional manner and leads others through such situations successfully. Travel required as assignments warrant. During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Requirements

Highly engaged, collaborative leader
Disciplined analytics
Proactive partnership with Payer Relations
Experience translating complex reimbursement data into clear insights and action plans
Ability to align internal stakeholders and payer partners
Experience building sustainable processes that improve accuracy, reduce leakage, and support strong payer-provider relationships
Experience in a multi-site, multi-specialty academic medical center
Experience identifying, establishing and implementing internal controls
Experience providing direction and interpreting revenue cycle key performance indicators
Experience synthesizing subject matter expert inputs to formulate solutions and implement change for multi-disciplinary or complex technical issues
Experience coordinating the development of programs and processes for Revenue Cycle operational areas
Experience interpreting and implementing billing rules, regulatory compliance, policies and regulations
Experience identifying strategies for improved financial performance and implementing them
Experience directing managers and reviewing/interpreting results of variable-sensitive business models and/or compliance or business operations
Experience establishing an environment for efficient Revenue Cycle operations
Experience with recruitment, development and performance management
Experience spearheading change and leading others in implementation
Experience promoting effective change management practices
Experience initiating, leading and facilitating institutional workgroups or complex projects
Experience managing and prioritizing limited resources across multi-disciplinary, multi-site teams
Ability to handle ambiguous situations productively and professionally and lead others through them

Nice To Haves

Travel required as assignments warrant.

Responsibilities

Monitor reimbursement performance, identify and trend variances against contract and expected payment.
Drive timely investigation, escalation, and resolution of payment issues.
Translate complex reimbursement data into clear insights and action plans.
Align internal stakeholders and payer partners.
Build sustainable processes that improve accuracy, reduce leakage, and support strong payer-provider relationships.
Assure the integrity and stability of revenue and billing data.
Provide direction for complex business decision making for operations.
Identify, establish and implement internal controls to ensure a compliant environment.
Provide leadership in a team environment, coordinating functional and technical activities and changes.
Participate in establishing the strategic direction of work teams or service lines.
Provide direction and interpret revenue cycle key performance indicators with significant institutional impact.
Synthesize various subject matter expert inputs to formulate solutions and implement change for multi-disciplinary or complex technical issues.
Coordinate the development of programs and processes for Revenue Cycle operational areas.
Interpret and implement billing rules, regulatory compliance, policies and regulations.
Stay abreast of emerging issues and risks and plan accordingly.
Identify strategies that lead to improved financial performance and follow through on their implementation while preserving Mayo standards and minimizing financial and legal risks.
Direct managers, review and interpret results of variable-sensitive business models and/or compliance or business operations.
Participate in establishing an environment that leads to efficient Revenue Cycle operations and adheres to complicated and ambiguous billing rules and regulations (all payers).
Responsible for recruitment, development and performance management within areas of responsibility, translating the departmental vision into meaningful and effective results.
Spearhead change and lead others in implementation.
Promote effective change management practices.
Initiate, lead and facilitate institutional workgroups or complex projects.
Manage and prioritize limited resources across multi-disciplinary, multi-site teams to maximize efficiency.
Handle ambiguous situations in a productive and professional manner and lead others through such situations successfully.