Revenue Cycle Director

Manhattan Behavioral CenterNew York, NY
Onsite

About The Position

Manhattan Behavioral Center (MBC) is seeking a highly skilled and experience Revenue Cycle Director with expertise in collections and overseeing accounts receivable to join our team at a private school and clinic serving children with autism. This role will involve managing and optimizing revenue cycle processes, identifying missed revenue opportunities, and ensuring the accuracy and timeliness of financial transactions. As a Lead or Manager, you will be responsible for leading a small team, working closely with leadership to report on key revenue cycle metrics, and ensuring effective operations across both our sites.

Requirements

  • Bachelor's degree in Finance, Healthcare Administration, or related field, or equivalent work experience.
  • Minimum of 5+ years of experience in revenue cycle management, with a focus on collections and accounts receivable.
  • Experience in an educational setting, ideally with experience serving children with autism or in a similar pediatric environment.
  • Strong knowledge of revenue cycle management, including billing systems, collections, insurance verification, and account reconciliation.
  • Proven ability to analyze complex data, identify revenue optimization opportunities, and implement process improvements.
  • Strong communication skills with the ability to work cross-functionally with various departments and leadership teams.
  • Experience leading a team and mentoring staff to achieve departmental goals.
  • High proficiency in revenue cycle management software and Microsoft Office Suite (Excel, Word, etc.).
  • Ability to work both independently and as part of a team.

Responsibilities

  • Reports directly to the CFO and works closely with leadership team members
  • Lead and manage a small team, providing training, mentorship, and oversight to ensure high performance and compliance.
  • Oversee day-to-day operations of the revenue cycle, including accounts receivable, collections, and billing processes for the private school and clinic.
  • Analyze financial data and identify patterns of missed revenue, discrepancies, and opportunities for optimization.
  • Develop, implement, and refine policies and processes to improve revenue cycle efficiency, reducing errors, delays, and collection time.
  • Ensure accurate billing and timely follow-up on outstanding balances, including collaborating with DOE employees and private paying families
  • Work closely with leadership to report key metrics, trends, and progress on efforts to optimize revenue cycle performance.
  • Identify and track trends in accounts receivable and collections, presenting regular reports to management.
  • Collaborate with clinical and administrative staff to resolve any revenue cycle-related issues and ensure seamless operational flow.
  • Perform regular audits and reconcile accounts to ensure data accuracy and compliance with internal and external standards.
  • Perform other duties as assigned by the supervisor

Benefits

  • Paid time off (PTO) in addition to company closures the last week of December and Spring break in April
  • Affordable health insurance plans as low as $50 per month to support employee well-being
  • Employer retirement plan
  • Life insurance, short- & long-term disability
  • Educational opportunities at Capella University, plus scholarships and offers to help you save on tuition
  • 5 professional development days per year
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