Director, Revenue Cycle Management

Oasis Health Partners • Chicago, IL

12h • $110,000 - $135,000 • Remote

About The Position

Oasis Health Partners is building a scalable Revenue Cycle Management (RCM) offering for independent and community-based primary care practices. The Director of Revenue Cycle Management owns the full revenue cycle function for MSO clients, from coding and claim submission through payment posting, denial management, and accounts receivable follow-up, while serving as a senior partner to client practices.

The role leads a large, distributed team of coders and billing staff; oversees coding quality, compliance, payor relationships, contracts, and credentialing across a multi-client portfolio; and serves as the primary senior contact for clients. The Director delivers monthly financial results, identifies improvement opportunities, and resolves issues. This high-ownership position has influence over how the RCM function operates and develops, with work that directly affects the financial health of supported practices and their patients.

Requirements

• 10 or more years of progressive experience in medical coding and billing, with extensive hands-on knowledge of the full revenue cycle.
• Deep knowledge of payor contracts, reimbursement methodologies, and denial and appeals processes.
• Working knowledge of provider credentialing and payer enrollment.
• Experience with EMR and practice management systems.
• Experience preparing and presenting practice financial reports and analyzing financial performance.
• Demonstrated leadership of large coding or billing teams, ideally in a remote setting.
• Excellent project management skills and ability to prioritize in a fast-paced environment.
• Excellent written and verbal communication skills.
• High level of professionalism and ability to work directly with clients and executives.
• Self-motivated, with a secure home workspace and reliable high-speed internet.
• Must be authorized to work in the United States without current or future visa sponsorship.
• Must currently reside in the United States.

Nice To Haves

• Prior experience in an MSO, billing company, or multi-practice environment.
• Experience with athenahealth and eClinicalWorks (eCW).
• CPC, CCS, CRCR, or similar certification.
• Experience with value-based care or multi-specialty practices.
• Bachelor's degree in healthcare administration, finance, business, or a related field.

Responsibilities

• Direct revenue cycle functions for MSO clients, including charge capture, coding, claim submission, payment posting, denials management, and accounts receivable follow-up.
• Develop and monitor KPIs, including days in A/R, clean claim rate, denial rate, net collection rate, and first-pass resolution, and report results to leadership and clients.
• Identify revenue leakage and implement process improvements to increase collections and reduce write-offs.
• Prepare and deliver monthly client financial reports covering charges, collections, adjustments, denials, A/R aging, and payor mix.
• Report on practice financial outcomes, including revenue trends, provider productivity, and performance against budgets and benchmarks.
• Analyze financial results, identify variances and opportunities, and present findings and recommendations to clients and Oasis Health leadership.
• Ensure financial reporting is accurate, timely, and consistent across clients.
• Lead, mentor, and develop a large team of coders and billing staff, including remote and distributed team members.
• Oversee coding quality through audits, education, and feedback to ensure accuracy and compliance with CPT, ICD-10-CM, HCPCS, and payor-specific guidelines.
• Set productivity and accuracy standards, manage workloads, and build training programs.
• Review and interpret payor contracts and fee schedules and identify underpayments and reimbursement opportunities.
• Support or oversee provider enrollment and credentialing, keeping clients and providers current with payors.
• Serve as the escalation point for payor disputes, appeals, and reimbursement issues.
• Act as a senior point of contact for client practices, review monthly financial results and recommendations in video and phone meetings, and resolve concerns.
• Support client onboarding and transitions, including workflow design and system setup.
• Use EMR and practice management systems, particularly athenahealth and eClinicalWorks, to optimize workflows, reporting, and billing configuration.
• Manage concurrent projects, including client implementations, system conversions, and process improvement initiatives, from planning through delivery.
• Ensure adherence to HIPAA, CMS, and payer regulations, including secure handling of PHI in a remote environment, and support internal and external audits.

Benefits

• Medical, dental, and vision benefits.
• 401(k).
• Generous time-off plans.
• Development program beginning with onboarding and continuing throughout the career.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed