Director Regional Sales, Small Commercial Lines (Remote/Hybrid)

Hanover Insurance Group•Portland, OR

3d•Hybrid

About The Position

Our Small Commercial Sales department is seeking a Regional Sales Director to join our growing team in our CA and NPAC Region. This position is responsible for driving the conversion of agents to partners through the execution of Small Commercial key initiatives in collaboration with Underwriting and Regional Field Leadership. This is achieved by directing and coaching Small Commercial Sales Managers and owning/developing the small commercial business strategies for assigned regions. This is a Full-time, Exempt role. This position is hybrid or remote.

Requirements

10+ years proven sales and sales management track record in a small commercial insurance or financial services environment.
Advanced sales and marketing skills; proven track record for developing new business & talent.
Exceptional mentoring and training skills for new and established SCSMs and ARSDs for onboarding and development.
Leads and mentors their region and local enterprise strategic execution.
Excellent communication skills essential; effective face-to-face interactions and presentations to groups, as well as strong phone skills, sound written communications including impeccable follow-through.
Bachelor's Degree.
Ability to collaborate with and influence, particularly with senior level field leadership, as this role will be working across multiple branches and/or regions.
Excellent communication; effective face-to-face interactions and presentations to groups, as well as strong phone skills and sound written communications, including impeccable follow-through.
Passion for driving actions and achieving results, with a competitive spirit of winning and an orientation towards achievement.
Understands the principles, theories, practices, and techniques involved in planning, managing, and implementing projects and programs.

Nice To Haves

Professional designation such as CPCU, CIC, etc. Preferred.
Knowledge of Salesforce.com is a plus.

Responsibilities

Drives the conversion of agents to partners through execution of Small Commercial key initiatives in collaboration with Underwriting and Regional Field Leadership.
Directs and coaches Small Commercial Sales Managers.
Owns and develops small commercial business strategies for assigned regions.
Promotes collaboration with agents to develop fast, flexible, and custom-tailored solutions for Small Commercial Clients.
Develops Small Commercial Sales Managers' competencies to achieve higher performance.
Conducts competency assessments and provides insight into SCSM performance.
Works with SCSMs to develop territory business plans.
Coaches SCSMs on day-to-day sales activities.
Liaises with Small CL HO for product/service enhancements.
Drives regional objectives through collaboration with the small commercial business, RVPs/REs, and other key franchise stakeholders.
Enhances broader enterprise engagement and influence of other business unit leadership.
Evaluates territory needs, including talent growth potential and roadmap.
Maintains a strategic view on performance management issues.
Exercises broad independent judgment to determine methods for issue resolution.
Tackles complex issues in creative ways while collaborating with others.
Applies knowledge of Hanover’s business strategies to proactively anticipate business needs based on industry trends.
Incorporates partnership strategy, small commercial business strategies, and strong knowledge of the small commercial marketplace and agents into effective sales management.
Leads others through example and supports the organization in building capabilities.
Manages and mentors Small Commercial Sales managers.
Creates collaborative, productive partnerships with key stakeholders such as Senior Leadership, Agents, Underwriting, State Management, Actuarial, Operations, Marketing, Claims, Loss Control, and other key functions.
Provides competitive intel and local market knowledge to state management.
Ensures team understands and executes strategy, coaches supporting messaging, and monitors execution.
Works with the team on dissection of account opportunities and coaches the importance of pipelining discipline.
Manages 8-10 salespeople and balances multiple sales priorities in a dynamic and fast-paced environment.