Director Regional Practice

Ensemble Health Partners • Indianapolis, IN

1d • $122,900 - $184,350

About The Position

The Director, Regional Practice leads operational performance, client partnership, and execution across an assigned portfolio of physician practices. The role serves as the senior connection between practice leadership, clinical stakeholders, regional teams, and enterprise revenue cycle functions. It identifies performance gaps, translates data into practical improvement plans, strengthens local accountability, and supports consistent execution across access, billing, collections, denials, workflows, service, and patient experience priorities.

The position establishes a regional operating rhythm, accelerates issue resolution, strengthens on-site partnership, and turns performance insights into sustained operational and financial improvement. It leads regional practice strategy and market-level planning, advises leaders on performance risks and opportunities, and coordinates enterprise resources to resolve operational barriers. The Director also develops regional leaders and team members, builds repeatable playbooks, and provides executive reporting on performance, risks, progress, and support needs.

Approximately 50% travel and on-site presence is expected across assigned Indianapolis-area locations, with day trips and overnight stays depending on practice needs, meetings, implementations, and performance priorities. The position may perform other duties and special projects, and responsibilities may evolve based on business needs and applicable legal or regulatory requirements. Compensation is listed as $122,900–$184,350.

Requirements

• Strong knowledge of physician practice operations and healthcare revenue cycle performance.
• Ability to interpret operational and financial data and convert insights into practical action plans.
• Demonstrated ability to build trust with physicians, practice administrators, regional leaders, and executives.
• Experience leading multi-site operations, standardizing workflows, and sustaining accountability across distributed teams.
• Strong change leadership, conflict resolution, presentation, and executive communication skills.
• Ability to travel extensively within Ohio and maintain a visible on-site presence.
• Bachelor’s degree in healthcare administration, business, finance, nursing, or a related field, or an equivalent combination of education and experience.
• Seven or more years of progressive healthcare operations, physician practice, revenue cycle, ambulatory, or regional leadership experience.
• Three or more years of people leadership or multi-site operational leadership experience.
• Demonstrated experience improving performance across multiple practices, facilities, or markets.
• Experience partnering with physicians, practice administrators, clinical leaders, and senior executives.
• No specific certification is required.
• Approximately 50% travel and on-site presence is expected across assigned locations.

Nice To Haves

• Master’s degree in healthcare administration, business, or a related discipline.
• Healthcare Financial Management Association certification such as CRCR or CHFP, Lean Six Sigma, or a comparable operational credential.
• Experience with Epic or other enterprise practice management and revenue cycle platforms.
• Experience supporting Ohio physician practices or multi-site healthcare operations.
• Enterprise thinking and disciplined prioritization.
• Sound judgment, accountability, and ethical leadership.
• Change leadership and comfort navigating ambiguity.
• Talent stewardship and capability building.
• Executive communication and cross-functional influence.
• Customer-, client-, patient-, and associate-centered decision-making.

Responsibilities

• Establish a regional baseline and prioritized improvement plan across assigned practices.
• Create a consistent on-site and virtual operating cadence with practice, clinical, and enterprise leaders.
• Improve visibility and accountability for revenue cycle, service, access, quality, and operational performance measures.
• Develop regional leadership capability and repeatable playbooks to support consistent execution across practices.
• Translate enterprise priorities into a regional practice strategy and practical market-level operating plan.
• Advise senior and practice leaders on performance risks, growth opportunities, resource needs, and execution tradeoffs.
• Use regional trends and local insight to recommend process, staffing, technology, and partnership improvements.
• Lead business reviews, performance action plans, escalations, and continuous improvement across assigned practices.
• Monitor operational and revenue cycle indicators and ensure accountable owners, timelines, and follow-through.
• Coordinate enterprise resources to address barriers involving access, billing, coding, denials, collections, systems, workflows, or service delivery.
• Lead, coach, and develop assigned regional leaders and team members.
• Set expectations for on-site partnership, communication, issue escalation, and performance management.
• Build capability in financial acumen, data interpretation, client partnership, and operational improvement.
• Serve as a trusted partner to practice administrators, physicians, clinical leaders, finance, revenue cycle, technology, and enterprise operations.
• Provide concise executive reporting on regional performance, risks, progress, and support required.
• Ensure regional activities align with policy, contractual commitments, compliance requirements, and enterprise standards.
• Travel extensively within Ohio and maintain visible on-site presence across assigned locations.
• Perform other duties and special projects as assigned.

Benefits

• Comprehensive benefits package supporting physical, emotional, and financial health, including healthcare, time off, retirement, and well-being programs.
• Professional development and a professional certification relevant to the associate’s field.
• Tuition reimbursement.
• Quarterly and annual incentive programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director