Director, Regional Operations- Retirement

Cogir Senior Living•Support Office - Alberta, AB

21h•Hybrid

About The Position

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees. Human Focus – Creativity - Excellence We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today! Are you ready to take your management experience to the next level? Do you have passion to mentor and lead a team? If you believe that “people are the heart of our business” then a Regional Director of Operations is the position for you. The role of the Regional Director of Operations is multifaceted, covering a wide spectrum of responsibilities that collectively drive the success of the designated region. This includes championing operational excellence, providing strong team leadership, ensuring unwavering quality assurance, executing strategic business plans, orchestrating effective sales and marketing strategies, managing financial resources astutely, enhancing organizational communication, overseeing site management, cultivating meaningful community engagement, and promoting our esteemed brand in local markets. At its core, this leadership role involves the meticulous oversight of day-to-day residence operations. The Regional Director of Operations guides and empowers Executive Directors, steering them toward achieving both operational and strategic objectives. A commitment to upholding corporate standards and guidelines is paramount, ensuring uniformity across residences while staying attuned to provincial statutes and regulatory mandates. Collaborating with many internal and external stakeholders to execute meticulously crafted business plans, the Regional Director of Operations leverages their strategic acumen to align these plans with broader corporate goals. The role extends to sales and marketing strategies, closely collaborating with respective teams to orchestrate plans that drive achievement of sales targets and foster a sales culture built on positivity and engagement. In addition, the Regional Director of Operations provides valuable support to Executive Directors in budget development and execution, exercising vigilant oversight to optimize financial performance and resource allocation. Site management remains integral, as the Regional Director conducts regular site visits to ensure the physical well-being of the residences.

Requirements

Significant leadership experience is crucial with minimum of 7-10 years of management experience, preferably in roles such as Executive Director, General Manager, or Director within the Senior Living industry/Hotel/Hospitality sector
In-depth understanding of retirement residence operations is essential.
Must have a strong grasp of day-to-day operations, regulatory compliance, quality assurance, financial management, and resident care standards
Experience in overseeing operations across multiple locations or regions is highly valuable for a Regional Director role.
Knowledge of strategies to drive occupancy, build relationships, and create effective marketing campaigns is valuable
Budgeting, financial analysis, and resource allocation is crucial.
Proven experience in recruiting, developing, and mentoring teams is vital.
Must have reliable transportation and be able to travel extensively within area of responsibility.

Nice To Haves

Operational leadership
Effective planning, organization and implementation
People management skills with the ability to motivate a team
Attention to detail with quality monitoring
Proficiency in budgeting, financial analysis
Strategic planning
Strong interpersonal, verbal and written communication
Negotiation and relationship building
Aptitude to analyze complex issues
Capacity to make informed decisions quickly
Managing conflict and addressing concerns with empathy
Ability to mentor, coach and develop leaders to foster career growth
Ability to drive innovation
Readiness to adapt to changing circumstances

Responsibilities

Championing operational excellence
Providing strong team leadership
Ensuring unwavering quality assurance
Executing strategic business plans
Orchestrating effective sales and marketing strategies
Managing financial resources astutely
Enhancing organizational communication
Overseeing site management
Cultivating meaningful community engagement
Promoting our esteemed brand in local markets
Meticulous oversight of day-to-day residence operations
Guiding and empowering Executive Directors
Upholding corporate standards and guidelines
Collaborating with internal and external stakeholders to execute business plans
Aligning business plans with broader corporate goals
Orchestrating sales and marketing plans to drive achievement of sales targets
Fostering a sales culture built on positivity and engagement
Providing support to Executive Directors in budget development and execution
Conducting regular site visits to ensure the physical well-being of the residences