Regional Director - Operations

Sonic Healthcare USA • Portland, OR

1d • Remote

About The Position

We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours? This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotions, transfers, discipline, terminations, wage and salary administration, training, and benefits.

Requirements

• Bachelor’s degree in Healthcare Administration or Business Administration.
• Minimum of seven (7) years’ managerial experience in laboratory administration and/or healthcare administration
• A valid driver’s license and an excellent driving record for the past three years.
• Exceptional communication and problem-solving skills.
• Ability to work in a fast-paced environment, under time constraints, without close supervision.

Nice To Haves

• MBA or MHA preferred.
• Previous experience in a clinical laboratory or other laboratory service organization.

Responsibilities

• Responsible for directing, developing, implementing, and administering effective leadership, operational strategies and tactics, and staffing plans ensuring the achievement of the organization’s goals and objectives are aligned with the Anatomic Pathology (AP) division.
• Responsible for the successful management and operations of up to ten (10) practices across multiple states.
• Leads the Operations Managers or other functional groups within assigned region across multiple states.
• Manages the recruitment, retention, training, orientation, discipline and evaluation of supervisory, clerical and technical associates in collaboration with Human Resources.
• Develops the employee engagement plan ensuring employees are motivated and productive together with management team.
• Organizes regular monthly staff meetings and routine physician management meetings.
• Assists the RVP in the direction, development, and implementation of operational and organizational goals and objectives.
• Directs and oversees the day-to-day operations of assigned practices and establishes guidelines to prioritize work production, evaluate effectiveness, and improve the quality of services provided.
• Ensures AP operational Quality Assurance standards are being met within assigned region, and manages and measures AP productivity standards.
• Anticipates and monitors client satisfaction trends; and engages in marketing activities to develop and maintain relationships.
• Creates and maintains relationships within the medical community in collaboration with Sales to cultivate new business, and enhance the practice’s position in the marketplace.
• Routinely evaluates and monitors expenses for assigned practices by department and implements appropriate actions based on variance to trends and budgets.
• Ensures compliance with all regulatory agencies governing healthcare delivery and the rules of accrediting bodies.
• Professionally represents assigned practices in their relationships with healthcare organizations, government agencies, and third party payers.
• Provides guidance, resources, and support to Physicians, management and employees in assigned practices.
• Oversees the business and financial affairs of the assigned practices and fiscal management including accounting, budgeting, internal controls, and timely reporting to ensure that periodic and year-end goals are attained.

Benefits

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow within the organization
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging – we are a community!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager