Director, Regional Field Sales (Acute Care)

Medline Industries, LP • Quebec, QC

7d • CA$132,800 - CA$199,200 • Hybrid

About The Position

This position is responsible for overseeing and evaluating the sales activities and pricing policies of the team of Account Managers within their region, with the goal to maximize profits and ensure client satisfaction. Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

Requirements

• B.A. or B.S. degree or equivalent combination of experience and education required.
• Three or more years of Healthcare sales team management experience and three or more years of direct medical device sales and support management experience.
• Experience and knowledge with/in sales management and training
• Broad knowledge of the Medical Device Industry.
• Meet/exceed forecasts, budgets, milestones and schedules.
• Able to guide customers through the learning curve of a novel product/procedure for both routine and complex cases and to train subordinates to do the same.
• Lead and function effectively in a high performance team – able to provide constructive feedback and coaching to motivate improvement in employee performance.
• Coach and develop others using analytical decision-making and results-oriented skills.
• Manage and prioritize workload, multi-task and manage a diverse mix of issues, responsibilities and challenges.
• Communicate scientific/clinical features and benefits of a product.
• Confidence in product knowledge, yet deferential to clinical judgment
• Strong analytical and problem resolution skills
• Exceptional organization skills
• High degree of flexibility in adapting to a rapidly changing environment
• Demonstrated Business acumen – an understanding of market dynamics, key business drivers, marketing plans and able to execute strategic directives in a compliant manner.
• Capable of using IT automation, applications and mobile devices, and Working within multi-culture environments.

Responsibilities

• Executes the region’s sales strategy and manages selling activities
• Responsible for achievement of quarterly and annual territory sales objectives as established by management through alignment with Sales and Marketing plans
• Sets sales direction with vision and passion to inspire, excite and exceed objectives
• Ensure effective and efficient progression of medical professionals through the training process to exceed agreed upon targets for completed high quality product training
• Ensure prompt response to requests for additional clinical support and oversee clinical escalation strategies to optimize outcomes, adoption and customer satisfaction
• Ensure that sales team maintains required the skills, relationships and certifications to deliver a world class training experience
• Share feedback from customers and the sales team with leadership to ensure continued training program improvement
• Visit potential customers in region as required to build relationships, support the sales team and promote the features and benefits of Medline or National brand products
• Maximize account volume, mix and ‘Willingness to Recommend’ thereby driving sales and expanding the customer base
• Ensures deployment efficiency and effectiveness of a sales team.
• Responsible for timely field team talent recruitment, training and on-boarding.
• Manages performance and development of team personnel by identifying strengths and opportunities and implements practical developmental plans for team members
• Establishes challenging goals and exhibits a leadership style consistent with operating in a compliant and constantly changing environment
• Works with Sales Administration to ensure order customer processing and sales incentive plans are executed and communicated appropriately

Benefits

• Collaborative work environment with highly engaged employees
• Market competitive compensation and benefits plan, including LTD & Insurance
• RRSP with a company match
• Annual Employee Appreciation Week
• Paid vacation and personal days
• Employee Assistance Program (EAP)
• Resources supporting mental, physical, family and financial well-being
• Career growth and training programs
• Open communication with Senior Leaders
• Tailored incentives for eligible employee groups, such as home office reimbursement
• Employee referral program
• Education support programs
• Fitness subsidy
• Recognition programs
• Social activities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager