Director, Referring Coordination Office

Mayo Clinic•Rochester, MN

4d•$111,508 - $167,273•Hybrid

About The Position

Mayo Clinic is a top-ranked healthcare provider dedicated to putting patients first and investing in its employees with competitive compensation and comprehensive benefits. This role offers continuing education and advancement opportunities for a long, successful career.

Requirements

Bachelor's degree required.
Minimum of two years of healthcare management experience.
Strong leadership, team building, and problem-solving skills.
Ability to work collaboratively with multiple disciplines (physician, administrative, supervisory, and allied health staff).
Experience in analyzing and employing data to develop strategies and tactics.
Experience working with internal and external senior-level management and physicians.
Excellent written and oral communication skills.
Demonstrated ability to perform successfully in a business development role.
Ability to navigate complex inter- and intra-organizational issues and relationships.
Experience in using data analysis to drive strategic planning.
Demonstrated ability to successfully build relationships to execute a strategy.
Demonstrated competencies in leadership, management, team development, operations, communication, creativity, and flexibility to manage multiple projects and priorities.
Knowledge of continuous quality improvement/total quality management tools.

Nice To Haves

Master's degree in healthcare, marketing, public relations, communications, customer relations, or a business-related field.

Responsibilities

Develop, manage, maximize, and implement business development strategies to achieve targeted demand goals and department objectives.
Analyze data to develop tactical relationship-building strategies in competitive markets and make recommendations to senior leaders regarding demand generation opportunities.
Maintain familiarity and work in alignment with the Mayo Clinic strategic plan, prioritized market opportunities, and competitive activity.
Manage and oversee individuals and team performance to meet organizational objectives, including business plan development and execution.
Maintain an active field presence to evaluate market opportunities, build relationships, address client concerns, and evaluate business development staff performance and sales skills.
Manage cross-site activities and functional areas as assigned.
Manage the expenses and activities of the assigned site.
Perform duties independently and exercise judgment in handling management issues.