Director, Referring Coordination Office
About The Position
This is a hybrid position and must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs. Accountable to develop, manage, maximize, and implement business development strategies for the organization to achieve targeted demand goals and department objectives. Analyzes data to develop tactical relationship building strategies in highly competitive local, regional, and national markets, and makes recommendations to senior level leaders (division chairs and operations administrators) regarding opportunities to maximize demand generation. Must maintain familiarity and work in alignment with the Mayo Clinic strategic plan, prioritized market opportunities, and competitive activity. Manages and oversees individuals and team performance to meet organizational objectives. This includes accountability of business plan development and execution. Maintains active field presence to evaluate market opportunities, build relationships, address client concerns, and evaluate business development staff performance and sales skills. Responsible to manage cross site activities and functional areas as assigned. Manages the expenses and activities of assigned site. Performs duties independently and initiates judgment in handling of a variety of management issues. Position requires approximately 10-30% travel.
Requirements
- Bachelor's degree is required.
- Must demonstrate strong leadership, team building and problem-solving skills.
- Ability to work collaboratively with multiple disciplines (i.e. physician, administrative, supervisory, and allied health staff).
- Experience in analyzing and employing data to develop strategies and tactics.
- Experience working with internal and external senior level management and physicians.
- Excellent written and oral communication skills.
- Must have the demonstrated ability to perform successfully in a business development role.
- Must have the demonstrated ability to navigate required complex inter- and intra-organizational issues and relationships.
- Experience in using data analysis to drive strategic planning.
- Demonstrated ability to successfully build relationships to execute a strategy.
- Must have demonstrated competencies in leadership, management, team development, operations, communication, creativity, and flexibility to manage multiple projects and priorities.
- Knowledge of continuous quality improvement/total quality management tools.
Nice To Haves
- Master's degree in healthcare, marketing, public relations, communications, customer relations, or business-related field.
- Minimum of two years health care management experience.
Responsibilities
- Develop, manage, maximize, and implement business development strategies for the organization to achieve targeted demand goals and department objectives.
- Analyze data to develop tactical relationship building strategies in highly competitive local, regional, and national markets.
- Make recommendations to senior level leaders regarding opportunities to maximize demand generation.
- Maintain familiarity and work in alignment with the Mayo Clinic strategic plan, prioritized market opportunities, and competitive activity.
- Manage and oversee individuals and team performance to meet organizational objectives.
- Develop and execute business plans.
- Maintain active field presence to evaluate market opportunities, build relationships, address client concerns, and evaluate business development staff performance and sales skills.
- Manage cross-site activities and functional areas as assigned.
- Manage the expenses and activities of assigned sites.
- Perform duties independently and initiate judgment in handling of a variety of management issues.
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What This Job Offers
Job Type
Full-time
Career Level
Director
