Director, Recovery Housing

Salvation Army Careers•San Francisco, CA

About The Position

The Recovery Housing Director provides leadership and oversight of a 60-bed recovery housing program serving adults transitioning from residential substance use treatment. Reporting to the Executive Director, the Director oversees program administration and operations, including staff supervision, case management, fiscal management, facility operations, regulatory compliance, and program performance. The role ensures a structured schedule of activities and programming to help participants develop recovery skills, life skills, employment readiness, and housing stability in support of long-term recovery and independent living. As the program launches, the Director leads pre-opening work, including facility readiness, policy and procedure development, staff recruitment, and training. Once the program is operational, the Director ensures safe, effective, and accountable 24/7 operations in compliance with contractual and organizational standards. As part of The Way Out's Recovery System of Care, the Director collaborates with internal and external stakeholders to coordinate services, support positive participant outcomes, and continually improve the program.

Requirements

Five years of experience supporting adults in recovery, reentry, or treatment programs.
Three years of leadership experience, preferably in a shelter or recovery-oriented environment serving adults with behavioral health challenges and/or populations facing significant barriers to self-sufficiency.
California driver's license.
Proficiency in Microsoft Office and data management systems.
Ability to collect, analyze, and report program data and outcomes to monitor performance, ensure compliance, and support quality improvement.
Strong attention to detail and ability to identify trends and data discrepancies.
Ability to present data clearly through reports, presentations, and stakeholder communications.
Ability to maintain confidentiality and handle sensitive information.
Flexible schedule with availability for evenings, weekends, and staff coverage as needed.
Strong writing and presentation skills.
First Aid and CPR certification within the first seven days of employment; company provided.
Ability to lift up to 25 pounds.

Nice To Haves

Bachelor’s degree in Social Work, Public Administration, Public Health, Psychology, Counseling, or Public Policy.
Master’s degree in Social Work, Public Administration, Public Health, Psychology, Counseling, or Public Policy.

Responsibilities

Work with leadership to develop and implement program policies, procedures, and operations.
Oversee facility renovations and coordinate project timelines for program launch.
Develop job descriptions, recruit staff, and lead hiring efforts.
Train and onboard employees on program expectations and procedures.
Lead program, administrative, and property operations to ensure safe and effective 24/7 services.
Maintain and update program policies and ensure staff compliance.
Ensure compliance with contracts, grants, regulatory requirements, and Salvation Army standards.
Manage program budgets, expenses, audits, and financial compliance.
Oversee data collection, reporting, and system accuracy across multiple reporting systems.
Lead audits and quality assurance reviews to maintain program compliance.
Supervise, coach, and evaluate staff performance.
Ensure adequate staffing coverage, scheduling, training, and employee retention.
Serve as the program’s primary liaison with community partners, funders, donors, and stakeholders.
Build partnerships to support coordinated services and participant success.
Monitor program outcomes and performance metrics, identify trends, and implement improvements.
Perform other related duties as required.