Director, Quality
About The Position
The Director, Quality leads all Quality Assurance and Quality Control operations at Revlon’s Oxford, North Carolina manufacturing site. The role is accountable for ensuring products are manufactured, tested, and released in compliance with applicable FDA and cGMP requirements, internal quality standards, and customer requirements. The Director leads Quality Assurance, Quality Control, Quality Systems, Validation, and Complaints, with a focus on strengthening quality performance, organizational capability, right-first-time execution, and ongoing inspection readiness. As the site’s senior Quality leader and independent Quality authority, the Director is a member of the site leadership team and partners with Manufacturing, R&D, Regulatory, Engineering, Supply Chain, and Global Quality to support compliant operations and business growth. The role is onsite and requires full-time presence at Revlon’s North Carolina office.
Requirements
- Bachelor's degree in Chemistry, Biology, Microbiology, Pharmaceutical Sciences, Engineering, or a related scientific field.
- At least 12 years of progressive Quality Assurance, Quality Control, laboratory, compliance, or manufacturing quality experience in an FDA-regulated environment.
- Significant leadership experience overseeing both QA and QC organizations.
- Strong knowledge of cGMP, FDA regulations, Quality Systems, CAPA, change control, validation, complaints, investigations, and laboratory operations.
- Experience supporting regulatory inspections, customer audits, and compliance remediation programs.
- Proven ability to lead organizations through change, improve performance, and build technical and leadership capability.
- Must be legally authorized to work in the United States without current or future visa support.
- Must work onsite with full-time presence at the North Carolina office.
Nice To Haves
- Advanced degree.
- Experience in OTC, cosmetics, pharmaceuticals, personal care, or consumer health.
Responsibilities
- Lead the Quality organization at the Oxford manufacturing site, including Quality Assurance and Quality Control.
- Establish Quality priorities, organizational capability, and resource plans aligned with business objectives.
- Serve as the site's senior Quality leader and independent Quality authority, partnering with site leadership on quality, compliance, and operational excellence.
- Ensure an effective and compliant Quality Management System covering deviations, CAPA, complaints, change control, audits, documentation, and training.
- Maintain continuous inspection readiness; lead regulatory inspections, customer audits, and compliance remediation activities.
- Ensure compliance with FDA regulations, cGMP, internal quality standards, and other regulatory requirements.
- Oversee QC laboratories, microbiology, analytical testing, and validation programs.
- Ensure timely, accurate, and compliant testing and release of materials and finished products.
- Drive technical excellence, scientific rigor, and data integrity across laboratory operations.
- Support investigations, method lifecycle management, and troubleshooting.
- Oversee QA support for manufacturing, packaging, warehouse, and product-release activities.
- Provide Quality leadership for new product introductions, process changes, and commercialization projects.
- Ensure effective quality oversight of suppliers, materials, and manufacturing operations.
- Support compliant business growth and operational performance.
- Establish and monitor key Quality performance indicators.
- Identify and mitigate quality, compliance, and supply risks.
- Drive continuous improvement to strengthen quality, efficiency, and right-first-time execution; promote simplification, standardization, and digital enablement across Quality processes.
- Lead, coach, and develop Quality leaders and teams across QA and QC.
- Build a culture of accountability, collaboration, continuous improvement, and compliance; strengthen succession planning and talent development.
- Foster strong cross-functional partnerships while maintaining Quality independence.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid basic life insurance
- Company-paid short-term disability insurance, commencing upon hire and providing a portion of base salary for up to 26 weeks if disabled
- Long-term disability
- Supplemental life insurance
- Flexible spending accounts
- Critical illness insurance
- Group legal benefits
- Identity theft protection
- 401(k) Retirement Savings Plan
- Four weeks of vacation, prorated in the first year based on hire date
- Twelve paid holidays throughout the calendar year
- Certain positions may be eligible for short-term incentives as part of total compensation
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What This Job Offers
Job Type
Full-time
Career Level
Director
