Director, Quality and Patient Safety (Clinician)

Sutter Health•Jackson, MS

4d•$181,896 - $291,034•Onsite

About The Position

Works as part of the operations leadership team to accelerate the measureable and continual progress in meeting the organization's quality objectives. Works collaboratively with Medical Directors, Chief Medical Officers (CMOs), operational executives, and quality and patient safety executives to develop the strategic plan, set direction, and evaluation of clinical quality management programs. Responsible for overall management of activities and resources as related to planning, budgeting, organizing, staffing, directing, monitoring, controlling, and coordinating the work efforts of the department. Provides direction and ensures effective implementation of the Quality Improvement Program for acute services. Assimilates information to proactively develop quality activities aligned with (affiliate name) strategies and values. Proactively builds strong teams and business relationships, both internally and externally. Serves as a resource and subject matter expert (SME) on aspects of the quality program to develop and influence improvement strategies. Has significant responsibility for working with the organization to pursue operational improvements and efficiencies; supporting the development and implementation of clinical assessment/process improvement and redesign. Pursues opportunities for work that adds value and eliminates waste and redundancy for the organization to help achieve and retain optimal quality outcomes. Sutter Amador Hospital's rich history of Amador County dates back as far as 1876. Today, the community based, not-for-profit Sutter Amador Hospital has 52 licensed beds and is the only hospital in Amador County serving a population of more than 40,000. Our hospital provides comprehensive services, including 24-hour emergency care, critical care, diagnostic imaging, a family birth center, surgery, orthopedics and laboratory services. We're proud to be a Baby Friendly Hospital. Sutter Amador is fully accredited by The Joint Commission. Sutter Health, Northern California's largest health network with 23 acute care hospitals, more than 5,000 primary care physicians and specialists, home health, occupational health, psychiatric care and more provides comprehensive medical services in more than 100 Northern California communities. Our mission, vision and values lay the foundation for our day-to-day work in doctors’ offices, home health and hospice programs, hospitals, laboratories, research facilities, administrative offices and medical education services. As a unified health care network, we partner to spread innovation, improve access to health care services and put our patients’ needs first—all to achieve the highest levels of quality, access and affordability.

Requirements

Bachelor's degree in Management, public health, nursing, business administration, organizational leadership or related field.
RN-Registered Nurse of California, MD-Medical Doctor, PharmD-Pharmacist, PA-Physician Assistant, or NP-Nurse Practitioner.
12 years recent relevant experience.
Leadership and management skills required.
Demonstrated leadership skills in a complex environment with the ability to plan, set and accomplish multiple objectives.
Proven ability to select, lead, motivate and grow professional staff.
Expert skills in verbal and written communication when stakes are high.
Ability to work collaboratively with physicians, hospital executives, health plan personnel, governmental personnel, and colleagues in the foundation and Sutter Health.
Ability to prioritize, make decisions and set clear expectations for others.
Must be computer literate, especially with spreadsheet and word processing software.
Must have detailed knowledge of the clinical, business, operational and financial, and regulatory/compliance aspects of commercial and governmental capitated health care programs.
Must be well versed in medical foundation and medical group organization and structure.
Knowledge of state and federal regulations governing immunity for peer review confidentiality.
Working knowledge of Total Quality Management (TQM)/Continuous Quality Improvement (CQI) in clinical settings.
Knowledgeable about health care law, regulations, accreditation requirements and clinical standards of practice.
Understand business planning including analysis, statistics, budgeting, feasibility studies and implementation.
Ability to function independently with minimal management.
Understands risk management principles and process.

Nice To Haves

Master's degree preferred.
Leadership experience in Hospital Quality & Patient Safety.

Responsibilities

Accelerate measureable and continual progress in meeting the organization's quality objectives.
Develop the strategic plan, set direction, and evaluation of clinical quality management programs in collaboration with Medical Directors, CMOs, operational executives, and quality and patient safety executives.
Oversee overall management of activities and resources related to planning, budgeting, organizing, staffing, directing, monitoring, controlling, and coordinating department work efforts.
Provide direction and ensure effective implementation of the Quality Improvement Program for acute services.
Assimilate information to proactively develop quality activities aligned with organizational strategies and values.
Build strong teams and business relationships, both internally and externally.
Serve as a resource and subject matter expert (SME) on quality program aspects to develop and influence improvement strategies.
Pursue operational improvements and efficiencies.
Support the development and implementation of clinical assessment/process improvement and redesign.
Identify opportunities for work that adds value and eliminates waste and redundancy to achieve and retain optimal quality outcomes.