Director - Public Cloud Operations - US
About The Position
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The American Express Enterprise Cloud team is seeking an experienced infrastructure leader to help build and operate world‑class cloud platforms and infrastructure, supported by integrated CI/CD, observability, and security capabilities. The Director Infrastructure Engineering - Head of Public Cloud US Operations (AWS, Azure and GCP) is responsible for leading the strategy, execution, and continuous improvement of cloud operations across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). This role ensures secure, reliable, scalable, and cost-effective cloud environments that support enterprise applications and digital transformation initiatives. The ideal candidate brings deep technical expertise in cloud infrastructure, a strong operational mindset, and proven leadership experience across financial governance (FinOps), automation, and large‑scale platform operations.
Requirements
- Deep technical expertise in cloud infrastructure
- Strong operational mindset
- Proven leadership experience across financial governance (FinOps), automation, and large‑scale platform operations
Responsibilities
- Leading the strategy, execution, and continuous improvement of cloud operations across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
- Ensuring secure, reliable, scalable, and cost-effective cloud environments that support enterprise applications and digital transformation initiatives.
- Bringing deep technical expertise in cloud infrastructure.
- Applying a strong operational mindset.
- Demonstrating proven leadership experience across financial governance (FinOps), automation, and large‑scale platform operations.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
