Director Provider Connectivity

Medica•Madison, WI

1d•$130,300 - $223,400•Hybrid

About The Position

Leads Medica’s Provider Connectivity function, including development and execution of its strategy, multi-year roadmap, and portfolio of capabilities that enable clinical connectivity with provider partners. Provides leadership and oversight for planning, implementation, management, and performance of Provider Connectivity solutions and initiatives in partnership with stakeholders across the organization. Ensures capabilities support organizational priorities, provider needs, and defined business outcomes. Serves as a strategic advisor and subject matter expert on clinical connectivity and related interoperability capabilities, partnering with Technology and other business areas to inform priorities, requirements, and solutions. Leads the Provider Connectivity team and promotes continuous improvement as technologies, provider needs, and industry capabilities evolve. Performs other duties as assigned. This is an office role requiring onsite work an average of three days per week. Candidates may be located near Medica’s Minnetonka, Minnesota, or Madison, Wisconsin, office. The full salary grade is $130,300–$223,400; the typical hiring salary range is expected to be $130,300–$195,510. Salary placement depends on factors including education, work experience, certifications or licensure, scope and responsibility, internal pay equity, and market data. The role may also be eligible for incentive plan compensation. Medica offers a total rewards package that includes medical, dental, and vision coverage, PTO, holidays, paid volunteer time off, 401(k) contributions, caregiver services, and other benefits. Medica does not offer work visa sponsorship; applicants must be legally authorized to work in the United States at the time of application.

Requirements

Bachelor’s degree or equivalent experience in a related field.
10 or more years of applicable work experience in healthcare, health insurance, provider connectivity, clinical technology, health information technology, program or portfolio management, or a related field.
5 or more years of leadership experience.

Nice To Haves

Experience leading complex, cross-functional initiatives in a matrixed organization.
Experience developing and executing strategies, roadmaps, programs, or portfolios involving multiple stakeholders and dependencies.
Experience with healthcare technology, clinical connectivity, provider-facing solutions, health information exchange, interoperability, or related capabilities.
Ability to translate business needs into actionable strategies, priorities, and implementation plans.
Experience establishing performance measures, monitoring outcomes, identifying risks, and driving continuous improvement.
Leadership, communication, relationship management, and influencing skills across business and technical stakeholders.
Experience leading and developing a team.

Responsibilities

Lead development and ongoing evolution of Medica’s Provider Connectivity strategy with business and technology stakeholders.
Develop and manage the multi-year Provider Connectivity roadmap, aligning capabilities and priorities with organizational strategy, provider needs, and business objectives.
Identify and evaluate emerging clinical connectivity capabilities, industry trends, and opportunities to inform strategy and investments.
Partner with business and technology leaders to identify, prioritize, and advance Provider Connectivity capabilities and solutions.
Establish success measures, monitor progress against strategic objectives, and identify opportunities, risks, and necessary adjustments.
Serve as a strategic advisor and subject matter expert on Provider Connectivity, clinical connectivity, and relevant interoperability considerations.
Lead planning, prioritization, and execution of Provider Connectivity initiatives and capabilities in line with the approved strategy and roadmap.
Provide leadership and oversight for Medica’s platform capabilities on current and emerging Provider Connectivity platforms, solutions, and data sources.
Establish and lead governance for prioritization, decision-making, accountability, risk management, and execution across the Provider Connectivity portfolio.
Develop and advance business cases and investment recommendations through enterprise processes to obtain approvals and resources.
Oversee implementation of Provider Connectivity initiatives, including scope, resources, timelines, dependencies, risks, and expected outcomes.
Lead cross-functional and matrixed teams across business, technology, clinical, operational, and other functions.
Identify and escalate barriers, risks, and decisions requiring leadership action; drive mitigation and resolution.
Ensure effective change management and organizational readiness are incorporated into implementation.
Establish and monitor performance measures, including utilization, effectiveness, business outcomes, and other defined measures of success.
Evaluate implemented capabilities against expected outcomes and identify optimization and continuous improvement opportunities.
Partner with business and technology stakeholders to monitor solution performance, address risks and barriers, and improve effectiveness.
Evaluate capabilities from provider experience and workflow perspectives to identify gaps and improvement opportunities.
Provide leadership with visibility into performance, outcomes, risks, and opportunities.
Support vendor and partner relationships as appropriate to ensure solutions and services meet business needs and expected outcomes.
Lead the Provider Connectivity function and set direction, priorities, and team accountability.
Lead, develop, and manage team members to support performance, professional growth, and organizational objectives.
Establish roles, responsibilities, expectations, and ways of working across the function.
Build partnerships across business, technology, clinical, operational, and other stakeholder groups.
Ensure the function has the capabilities, processes, and resources to meet current and future needs.