Director, Project Portfolio Management

Dewpoint•Lansing, MI

4d•Onsite

About The Position

The PMO Director establishes, leads, and continuously improves Dewpoint’s enterprise project management discipline, methodologies, governance, portfolio management capabilities, and delivery standards. In concert with the Vice President of Service Delivery, this leader defines and institutionalizes “The Dewpoint Way,” a scalable project execution framework reflecting Dewpoint’s values and supporting consistent growth and exceptional client experiences. The role uses artificial intelligence, automation, advanced analytics, and portfolio management practices to improve operational efficiency, project outcomes, organizational visibility, and profitable revenue growth. The PMO Director develops AI-enabled workflows, executive portfolio dashboards, KPI frameworks, delivery standards, governance processes, and performance measurement systems. The position is local to Lansing, Michigan, requires onsite work and onsite interviews, and has no remote option. Success is assessed over the first 24–36 months against deployment of The Dewpoint Way, executive portfolio visibility, standardized KPIs, improved delivery predictability and profitability, reduced administrative effort through AI-enabled workflows, stronger resource forecasting and utilization, scalable governance, delivery accountability, customer satisfaction, and the PMO’s contribution to company growth. Success criteria are mutually defined and prioritized with the VP of Service Delivery and revisited every six months.

Requirements

Bachelor’s degree in Business, Information Technology, Engineering, Operations, or a related field.
At least 10 years of project, program, or portfolio management experience.
At least 5 years leading project delivery or transformations involving people, process, and technology.
Experience building PMO functions from the ground up.
Proven success implementing portfolio management and governance frameworks.
Experience leading digital transformation, business process improvement, or operational excellence initiatives.
Experience deploying AI, analytics, automation, or business intelligence solutions in delivery environments.
Must be local to Lansing, Michigan for onsite interviews and onsite work; remote work is not available.
Ability to perform frequent keyboarding, sitting, phone work, filing, and extended computer work.
Ability to lift under 25 pounds may be required.
Ability to travel by car, train, and/or air may be required.
Ability to bend, stoop, reach, climb, kneel, and/or twist may sometimes be required.
Close vision, depth perception, and the ability to adjust and focus are required.
Must hear and speak well enough to conduct business in English by telephone or face to face for long periods.
Ability to work indoors on a typical schedule of eight-hour workdays, five days per week, with some weekend work and longer hours as needed.

Nice To Haves

Master’s degree in an applicable field.
PMP (Project Management Professional) certification.
PgMP (Program Management Professional) certification.
PMI-PMOCP or equivalent certification.
Agile/Scrum certifications.
Microsoft Power Platform or AI certifications.

Responsibilities

Establish and lead the enterprise PMO function.
Develop and execute a multi-year PMO maturity roadmap aligned with business growth objectives.
Define governance models, project lifecycle standards, and delivery frameworks.
Own project management methodologies, standards, templates, tools, and reporting, with direct support from the Vice President of Service Delivery.
Introduce transparency across project portfolios to support departmental and individual accountability.
Design and implement “The Dewpoint Way,” a standardized project delivery methodology.
Establish best practices for project intake, discovery, planning, staffing, execution, risk management, client communication, scope management, cost management, quality assurance, change management, and project closure.
Create playbooks, templates, training materials, and governance procedures.
Ensure delivery practices reflect Dewpoint’s commitment to customer experience, integrity, teamwork, agile execution, and performance accountability.
Promote continuous improvement through lessons learned, project retrospectives, and knowledge-sharing programs.
Identify and implement AI technologies within the PMO scope to improve project planning, execution, reporting, forecasting, and resource management.
Develop AI-powered workflows to automate status reporting; generate project summaries and executive briefings; predict schedule and budget risks; identify resource constraints; improve capacity planning; accelerate documentation; and support knowledge management and project intelligence.
Partner with business leaders to identify automation opportunities that improve operational efficiency and client outcomes.
Establish governance and responsible AI practices for project management processes.
Implement executive portfolio dashboards, enterprise KPIs, and standardized reporting.
Improve project delivery predictability, profitability, resource forecasting, utilization, customer satisfaction, and organizational accountability.
Develop a scalable governance model and position the PMO as a strategic growth enabler.
Coach and mentor others on tools, processes, technologies, best practices, communication, and collaboration.
Define, adjust, and prioritize success criteria and goals mutually with the VP of Service Delivery, revisiting them every six months.