Director, Project Portfolio Management

Dewpoint•Lansing, MI

2d•Onsite

About The Position

The PMO Director will establish, lead, and continuously improve Dewpoint’s enterprise project management discipline, methodologies, governance, portfolio management capabilities, and delivery standards. In partnership with the Vice President of Service Delivery, the Director will define and institutionalize “The Dewpoint Way,” a scalable and repeatable project execution framework grounded in customer experience, integrity, teamwork, agility, learning, accountability, and profitable growth. The Director will use AI, automation, advanced analytics, and portfolio management practices to improve operational efficiency, project outcomes, organizational visibility, and profitable revenue growth. This includes developing AI-enabled workflows, executive portfolio dashboards, KPI frameworks, delivery standards, governance processes, and performance measurement systems. The role requires local availability for onsite interviews and onsite work; remote work is not an option.

Requirements

Bachelor’s degree in Business, Information Technology, Engineering, Operations, or a related field.
10 or more years of project, program, or portfolio management experience.
5 or more years leading project delivery or transformations involving people, process, and technology.
Experience building PMO functions from the ground up.
Proven success implementing portfolio management and governance frameworks.
Experience leading digital transformation, business process improvement, or operational excellence initiatives.
Experience deploying AI, analytics, automation, or business intelligence solutions in delivery environments.
Ability to demonstrate vision and strategy and clearly articulate them to a team.
Ability to build rapport across teams and develop trusted customer relationships up through the Director level.
Ability to communicate technical concepts and the rationale behind ideas and decisions clearly in multiple ways.
Ability to respond to chaos and ambiguity within and across teams.
Ability to own problems, issues, and outcomes and hold self and others accountable for team results.
Ability to collaborate across teams to solve problems and pursue solution opportunities.
Critical-thinking skills to examine issues, ideas, and situations and implement improvements that affect results.
Ability to coach and mentor others on tools, processes, technologies, best practices, communication, and collaboration.
Must be local to Lansing, Michigan for onsite interviews and onsite work; no remote option.
Must be able to hear and speak well enough to conduct business in English by telephone or face to face for extended periods.

Nice To Haves

Master’s degree in an applicable field.
PMP (Project Management Professional) certification.
PgMP (Program Management Professional) certification.
PMI-PMOCP or equivalent certification.
Agile/Scrum certifications.
Microsoft Power Platform or AI certifications.

Responsibilities

Establish and lead the enterprise PMO function.
Develop and execute a multi-year PMO maturity roadmap aligned with business growth objectives.
Define governance models, project lifecycle standards, and delivery frameworks.
Own project management methodologies, standards, templates, tools, and reporting, with direct support from the Vice President of Service Delivery.
Introduce transparency across project portfolios to support departmental and individual accountability.
Design and implement “The Dewpoint Way” standardized project delivery methodology.
Establish best practices for project intake, discovery, planning, staffing, execution, risk management, client communication, scope management, cost management, quality assurance, change management, and project closure.
Create playbooks, templates, training materials, and governance procedures.
Ensure delivery practices reflect the company’s commitments to customer experience, integrity, teamwork, agile execution, and performance accountability.
Promote continuous improvement through lessons learned, project retrospectives, and knowledge-sharing programs.
Identify and implement AI technologies within the PMO scope to improve project planning, execution, reporting, forecasting, and resource management.
Develop AI-powered workflows to automate project status reporting; generate project summaries and executive briefings; predict schedule and budget risks; identify resource constraints; improve capacity planning; accelerate project documentation; and support knowledge management and project intelligence.
Partner with business leaders to identify automation opportunities that improve operational efficiency and client outcomes.
Establish governance and responsible AI practices for project management processes.
Define, deploy, and improve delivery practices and performance measures in alignment with the Vice President of Service Delivery.
Support success measures including executive portfolio dashboards, standardized enterprise KPIs, improved delivery predictability and profitability, reduced administrative effort, better resource forecasting and utilization, scalable governance, delivery accountability, and customer satisfaction.