Director, Project Management, Houston Team Lead

Turner & Townsend•Houston, TX

About The Position

Turner & Townsend is seeking an experienced Director of Project Management to lead its Houston Project Management practice, overseeing a team of Project Managers and the delivery of project management services across major Healthcare projects and programs. The role is responsible for operational excellence, business growth, client engagement, market development, and expanding the project management service offering in the Houston region. The Director provides strategic direction and operational oversight for the local Healthcare project management business; leads the team’s staffing, professional development, succession planning, utilization, and workforce planning; and drives market growth through client engagement, business development, industry participation, and strategic relationship management. The position partners with regional and national leadership on growth strategies, business plans, revenue targets, and operational objectives. The role establishes delivery standards, governance, quality controls, and best practices; provides executive oversight for project performance, commercial matters, risk, and client satisfaction; and promotes collaboration across offices, business lines, and sectors. It also supports knowledge management, process improvement, ISO audit compliance, KPI-based performance measurement, and the development of future leaders. The Director is expected to champion accountability, inclusion, innovation, continuous improvement, and a One Business culture aligned with the Healthcare Business Plan. SOX control responsibilities may apply.

Requirements

  • Bachelor’s degree in construction management, architecture, engineering, or a field related to construction.
  • 12+ years of relevant construction Healthcare project management experience.
  • 2+ years managing large, high-performing multidisciplinary teams in a consulting environment.
  • Proven track record of successful project management service delivery for clients.
  • Demonstrated business development ambition and acumen, with experience driving business growth.
  • Excellent presentation, verbal, written, organizational, and communication skills.

Nice To Haves

  • Graduate degree in construction management, architecture, or engineering.

Responsibilities

  • Lead the Houston Project Management practice, providing strategic direction, operational oversight, and accountability for growth, performance, and delivery excellence in the local Healthcare project management business.
  • Lead and manage the Houston-based Project Management team, including staffing, professional development, succession planning, utilization, and alignment with business objectives.
  • Expand Turner & Townsend’s Project Management presence in the Houston market through client engagement, business development, industry involvement, and strategic relationship management.
  • Foster collaboration across business lines, offices, and sectors to promote a One Business culture and integrated service delivery.
  • Establish and maintain project management delivery standards, governance frameworks, quality controls, and best practices.
  • Serve as the senior escalation point for Houston project management commissions, providing executive guidance on project performance, commercial matters, risk management, and client satisfaction.
  • Oversee workforce planning and resource allocation to support optimal utilization, capability development, and delivery of client commitments.
  • Partner with regional and national leadership to develop and execute growth strategies, annual business plans, revenue targets, and operational objectives for the Houston office.
  • Represent Turner & Townsend in the Houston business community through industry organizations, conferences, client events, and professional associations.
  • Champion accountability, inclusion, innovation, and continuous improvement, and develop future leaders within the Houston Project Management practice.
  • Set a clear team strategy and ambition aligned with the Healthcare Business Plan.
  • Develop exceptional people and promote a culture of learning, respect, and inclusivity.
  • Ensure key information and learning from each commission are entered into internal databases and shared.
  • Identify and act on opportunities to improve internal systems and processes.
  • Ensure compliance with quality standards and participate in ISO audits.
  • Develop priority plans, including risk mitigation, and use internal tools, KPIs, appraisal documents, management controls, and critical success factors to measure performance against company goals.
  • Model a One Business culture that balances outcomes for employees, clients, stakeholders, and society.
  • Adhere to applicable SOX control responsibilities.

Benefits

  • Flexible working environment that supports work-life balance.
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