Director - Program Management

SHI International Corp. • Austin, TX

1d • $150,000 - $200,000 • Hybrid

About The Position

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours.

The Director of PMO is responsible for establishing and leading the Project Management Office to ensure alignment with organizational strategy, implementing project management frameworks, and overseeing the project portfolio. This role involves collaborating with cross-functional teams for successful project execution, monitoring performance metrics, and fostering a culture of accountability and excellence in project management. Additionally, the Director manages the project management team, ensures compliance with standards, and provides strategic insights to the executive team for decision-making.

Requirements

• The ability to manage, drive and adapt to organizational change while maintaining team morale and productivity. - Expert
• Skilled in assessing and addressing potential risks to ensure smooth operations and safeguard organizational interests. - Expert
• Skilled in engaging and managing relationships with stakeholders to ensure alignment and successful support outcomes. - Expert
• Skilled in strategic planning and implementation, aligning with the responsibility of developing and implementing strategic plans to achieve organizational goals. - Expert
• Experience with change management and change consulting, crucial for driving innovation and continuous improvement within the organization. - Expert
• Understanding of IT industry trends and dynamics, ensuring continuous learning and staying ahead of market shifts. - Expert
• Completed Bachelor’s degree.
• 7+ years of progressive program and/or project management experience, including leadership of complex, enterprise-wide initiatives.
• 4+ years of experience in a management role.
• Demonstrated experience leading large, cross-functional program and/or product portfolios.
• Strong expertise in program management methodologies, including Agile, Waterfall, and hybrid delivery models.
• Proven success engaging senior stakeholders and leading through influence within matrixed environments.
• Ability to travel to SHI, partner, and customer events.
• Ability to travel up to 25%.

Nice To Haves

• Certification: PMP, PgMP, PMI, or equivalent certification.
• Advanced degree (MBA or equivalent).
• Experience working within organizations with formal PMO structures.
• Experience leading both program and product disciplines.
• Background in digital transformation, operating model change, or large-scale enterprise initiatives.
• Proven experience leading major IT implementations such as ERP, cloud migrations, core systems modernization, or enterprise platform transformations.

Responsibilities

• Establish and lead the Project Management Office (PMO), ensuring alignment with organizational strategy and objectives.
• Develop and implement project management frameworks, methodologies, and best practices across the organization.
• Oversee the portfolio of projects, ensuring effective prioritization, resource allocation, and delivery of project milestones.
• Collaborate with cross-functional teams to ensure successful project execution, stakeholder engagement, and risk management.
• Monitor and report on project performance metrics, providing insights and recommendations to improve project delivery and outcomes.
• Foster a culture of accountability and excellence in project management, driving continuous improvement and innovation.
• Lead change management efforts, ensuring successful adoption of new processes and technologies.
• Manage and mentor the project management team, providing guidance and support to enhance their skills and career development.
• Ensure compliance with legal, regulatory, and organizational standards in all project activities.
• Prepare and present project status reports to the executive team, offering insights and recommendations for strategic decision-making.

Benefits

• medical
• vision
• dental
• 401K
• flexible spending
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

What This Job Offers

• Job Type: Full-time
• Career Level: Director