Program Management Program Director

Sevita•Muncie, IN

2d•Onsite

About The Position

The Program Director is responsible for managing the services delivered to a designated program or set of programs, and the operation of programs. This is a full-time, exempt, salaried supervisor role. Key responsibilities include overseeing the organization and implementation of direct supports, person-centered planning and implementation, healthcare, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment.

Requirements

Bachelor's degree
Two to three years of related experience in the Human Services Industry preferred.
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Other education and experience as required by applicable regulations.
Current driver's license, car registration and auto insurance if driving on behalf of the Company or providing transportation to individuals receiving services.
Licensure(s) as required by state.
Medication Management Certificate issued with the completion of Company provided training.
Mandatory Reporter Certificate issued with the completion of Company provided training.
Other training(s) and/or certification(s) per state requirements and/or service line.
For specific programs: AZ Behavioral Health programs must meet BHT requirements.

Nice To Haves

Two to three years of related experience in the Human Services Industry

Responsibilities

Oversee organization and implementation of direct supports, person-centered planning and implementation, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment.
Recruit and hire staff, potentially participating in hiring events and partnering with Talent Acquisition.
Organize and implement on-site orientation and training for assigned programs, monitor training compliance and documentation, conduct monthly staff meetings, and attend regional and other necessary meetings.
Design and monitor employee schedules to ensure all shifts are covered and minimize overtime.
Conduct performance evaluations for direct reports, review and approve staff performance evaluations.
Coach employees, correct employee behavior, and recommend or participate in decisions regarding discipline and termination.
Manage employee safety and workers’ compensation programs, monitor compliance, and assist in returning employees to work.
Act as QIDP (if required), write and approve individual program plans, and train staff on implementation.
Periodically audit individual records and other program documentation for accuracy and completion.
Conduct program team meetings and progress reviews.
Oversee licensing compliance for program services and supports, ensure timely and accurate program documentation, and manage individual rights implementation.
Implement systems for managing individuals’ funds and property, ensuring safety and accuracy, and auditing financial accounts.
Maintain productive relations with individuals, families, case managers, and other stakeholders, providing regular communication and acting as a point of contact.
Engage in government and community relations, participate in advocacy efforts, and ensure preparedness for home visits.
Implement strategies to reduce or eliminate serious incidents, correct safety concerns, review incidents, and ensure timely reporting.
Oversee coordination of health care appointments and monitor individual attendance.
Oversee systems for medication administration, documentation, and security, and review documentation for accuracy.
Approve purchases of medical supplies and equipment and ensure proper training.
Monitor food service in accordance with dietary plans and regulatory compliance.
Approve purchases of food, supplies, and equipment, review monthly invoices, and attest to company credit card statements.
Oversee census, attendance information, or other documentation for accurate billing and monitor utilization.
Monitor staffing hours for budgetary compliance.
Develop understanding of program growth strategy and support implementation of growth initiatives.
Monitor census performance and escalate potential service disruptions.
Review referrals to validate fit for specific locations and escalate potential barriers.
Coordinate preparations for expected placements.
Ensure vehicles are properly maintained, clean, and safe.
Monitor and implement strategies to assure neat, clean, and safe program environments.
Oversee environmental safety program, establish preventive maintenance schedules, and maintain furnishings, equipment, and facilities.
Perform other duties and activities as required, including backfilling roles under supervision.
Be available on-call to support staff, find coverage, or cover shifts as needed.