Director, Program Management, Enterprise Delivery Office

Scotiabank•Toronto, ON

1d•Onsite

About The Position

Director, Program Management supports the VP, Delivery & Portfolio Management supporting a large-scale program. This role is accountable for the end-to-end and day-to-day management of the program including managing program objectives, execution, risk mitigation, issue escalation and enabling activities between governance, design, delivery, and support workstreams. As the Director, you will ensure program strategy and objectives are fulfilled within the established timelines and manage and mitigate risks. You will be responsible for implementing new ways of working and operating models, and ensuring the successful delivery of projects within scope, on time, and within budget.

Requirements

Bachelor's degree in Business, Technology, Project Management, or equivalent experience; MBA or PMP certification is a plus
Strong Project Management background with experience in both Agile and waterfall programs, optimizing cross-team workflows for velocity and quality
Minimum of 10 years of project management experience, with a track record of successfully managing complex technology transformation in banking or digital business sector
Hands-on experience in working in an agile delivery environment; exposure to business agility is a plus
Proven ability to navigate ambiguity, drive strategic change, and influence senior stakeholders
Strong leadership skills and the ability to motivate and inspire cross-functional teams at all levels of the organization
Experience with Enterprise Delivery Frameworks
PMP or equivalent certification
PM at a Canadian bank
Exceptional communication, negotiation, and stakeholder management skills
Strong analytical and data-driven decision-making skills
Proven experience in strategic planning and portfolio management
Knowledge of regulatory and compliance requirements in the financial industry
Results-driven mindset with a focus on delivering business outcomes
Ability to thrive in a fast-paced, dynamic, and changing environment
12+ years leading large-scale business/technology programs
10+ years establishing and championing program governance, PMO practices, or agile delivery frameworks
7+ years managing and developing high-performing teams

Nice To Haves

MBA or PMP certification is a plus
exposure to business agility is a plus

Responsibilities

Provide strategic direction and leadership to cross-functional teams, ensuring alignment with ScotiaTech’s strategic goals and business objectives.
Collaborate with senior leaders and our external consulting partner to define and drive the strategic roadmap of initiatives, identifying key opportunities and potential risks. Responsible for establishing and managing integrated plans in collaboration with the project delivery team. Identify key stakeholders and involve subject matter experts as required.
Consistently interact professionally with clients both in business and technology to manage project expectations and deliverables within allocated timelines and budget.
Implement robust project management methodologies and processes to identify, assess, and mitigate project risks, ensuring successful project delivery. Escalate critical issues and drive decision-making and accountability by supporting cross-functional executive and senior management forums to align on opportunities, challenges and required actions.
Build and maintain strong relationships with key stakeholders, including business leaders, technology teams, and external partners, to ensure alignment and transparency throughout project lifecycles.
Work in an agile delivery environment, drive maturity in Agile practices and effectively collaborate with product, engineering, business and other partners.
Manage project budgets, resource allocation, and vendor relationships to optimize project outcomes while controlling costs.
Monitor and ensure the quality of project deliverables, adhering to industry best practices and regulatory requirements.
Champion a culture of continuous improvement, identifying opportunities to enhance project management practices and streamline processes.
Effectively manage changing priorities, project risks and issues along with impact and mitigation plans. Facilitate change requests for major impact on scope, schedule, resourcing, and budget.
Prepare and present regular project status reports and documentation to senior management, providing insights and recommendations for decision-making.
Mentor and develop project management professionals within the team, fostering a culture of growth and excellence. Build a high-performance environment and implement a people strategy that attracts, retains, develops, and motivates the team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicate vison/values/business strategy; and manage succession and development planning for the team.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
Create an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk requirements