Director Production, Influencer Marketing

Collectively•New York, NY

1d•Remote

About The Position

Collectively, part of the Brandtech Group, is a global leader in influencer marketing, combining strategy, creative, and technology. They partner with brands across various industries to build social activation strategies that drive relevance, awareness, and sales. Collectively is recognized for delivering creative, strategic, and effective programs with sophisticated analysis and paid social offerings, while maintaining strong client partnerships. They were named one of the Best Small Companies to work for by Built In Bay Area in 2020. The Production team at Collectively is the strategic production arm responsible for leading influencer marketing projects from start to finish with creativity, ingenuity, and exceptional project management skills, focusing on flawless execution and client service.

Requirements

Minimum 10 years client-facing production or influencer marketing experience (in relevant marketing/advertising industry or similar)
Minimum 3 years managing a 3+ person team
Experience coaching employees to new positions and enacting performance improvement plans
A track record of successful process development and rollouts for large teams/organizations (10+)
Exceptional client services skills, including verbal, written and presentation communication abilities
Exceptional organizational, project management and time management skills and an ability to manage multiple deadlines at once
Ability and willingness to deeply understand the needs, motivations and aspirations of clients and influencers and translate that understanding into impactful content
Ability to work autonomously with little oversight, as well as strong ability to successfully work cross-functionally
Is a leader in modeling a positive, enthusiastic approach to work and collaboration
An entrepreneurial spirit, ready to roll up your sleeves and dig into the complexities of any business or strategy challenge
Strong attention to detail and excellent follow-through
Great communication skills—both internally and externally

Responsibilities

Provide project leadership and management to a team of Associate Producers, Producers, and Senior Producers.
Manage the growth, structure, and performance of a multi-level production team of 8-12 direct reports, ensuring exceptional delivery across all projects.
Directly manage a group of Associate Producers, Producers, and Senior Producers, focusing on skill building, career development, mentorship, and coaching.
Host 1:1s and team meetings to support individual and overall Production team success, developing structures and forums that promote strong team culture.
Identify opportunities for teamwide learning and development, and evangelize a culture of innovation and learning.
Prepare and host annual review and check-in conversations for Production team members.
Provide growth paths and clarity on necessary skill development for team members’ career advancement.
Develop and implement performance plans as needed.
Ensure team feedback, concerns, and questions are surfaced to Production VPs and Executives with strategic solutions.
Develop and maintain systems, processes, and QA frameworks for quality production deliverables.
Ensure executional excellence, quality, and operational rigor of the team and serve as leadership support on influencer marketing projects.
Partner closely with Client Strategy Directors to assess team output, account risks, and optimize performance and processes.
Provide strategic guidance, feedback, tactical advice, and crisis management best practices to direct reports, cross-functional team members, and clients.
Ensure proper review of influencer lists, timelines, project plans, briefs, weekly reports, and client/influencer communications.
Enable exceptional team output by providing consistent coaching, training, and modeling of standards.
Guide team on effective partnerships with 3rd party vendors.
Advise on influencer and agent negotiation.
Provide hands-on support to team members in resolving critical performance or resourcing gaps.
Stay informed on new client processes, tools, systems, and directives, and support driving adoption and rollout.
Ensure team compliance with financial tools and processes, including budget accountability, payments hygiene, budget utilization, and risk management.
Maintain oversight of team’s budgets across projects and ensure effective management, tracking, and utilization.
Support Production Sr. Leadership and Finance & Operations on the rollout of new systems impacting the Production team.
Flag overages to Sr. Director(s) and SVP to navigate potential overages and develop them into opportunities for expanded program services or scope.
Provide regular updates on budgets and COGS to the finance team.
Provide advocacy for teams and enthusiasm for the function in team forums.
Support Sr. Directors & SVPs in creating functional checklists, guides, training, and documentation.
Engage with the Director team on functional optimizations, leveraging feedback and learnings for strategic ideas.
Independently develop new processes and roll them out.
Support Sr. Directors and SVP to lead trainings, meetings, and brainstorms to discuss Production processes and ways of working.