Director, Product Strategy & Roadmap

RBC•Toronto, ON

3d•Onsite

About The Position

We're looking for a product leader to own the roadmap for RBC's internal agentic AI platform end-to-end — from intake and prioritization through delivery and measurement. As Director, Product Strategy & Roadmap, you will decide what ships and when, ground those decisions in user value and adoption evidence, and own the product experience and analytics that make the platform usable and valuable at scale. You will bring rigour to prioritization, fluency in agentic AI, and the credibility to partner with engineering on how the roadmap gets built — without owning the technical implementation.

Requirements

8+ years of product management experience, including 3+ in AI/ML products or enterprise platforms
A strong product-experience and design sensibility — able to shape how users discover, adopt, and succeed with a product, not only what features it has.
A deep working understanding of agentic AI: LLMs, tool-use, MCP connectors, RAG, and multi-agent orchestration
Owned and delivered a product roadmap with measurable adoption outcomes
Strongly analytical — able to define and track adoption metrics, build dashboards, and interpret telemetry
Technical fluency to partner with engineers on architecture decisions without writing code
Agile delivery expertise: backlog grooming and acceptance-criteria definition
Financial services awareness, or the ability to develop it quickly - understanding banking end-users (advisors, analysts, operations staff) and their workflow needs

Nice To Haves

Bachelor's or Master's in Computer Science, Engineering, Business, HCI, or a related discipline
Product management certification (AIPM, Pragmatic Institute, CSPO, or SAFe)
Experience building developer platforms, APIs, or self-service builder tools
Familiarity with AI governance frameworks (NIST AI RMF, OSFI E-23, or equivalent)
Experience with prompt engineering, model evaluation, or fine-tuning in production
Background at a fintech, regtech, or major bank digital team

Responsibilities

Roadmap ownership: Maintaining and communicating a rolling 12-month roadmap with clear, evidence-based prioritization rationale
Stakeholder intake: Capturing, assessing, and prioritizing feature requests from business lines, users, and leadership against a consistent value bar
User experience: Owning the end-to-end product experience across the platform — how users discover, adopt, build with, and get value from it — including the self-service builder, templates, and connector catalog as part of a coherent whole.
Product analytics: Building and maintaining adoption dashboards, usage telemetry, and value-realization measurement to drive decisions
Delivery partnership: Partnering with engineering on acceptance criteria, backlog, and delivery quality, staying engaged to protect the user outcome
Responsible AI in practice: Embedding the safety, governance, and transparency standards set by the AI Group's Safety and Responsible AI function into the roadmap and release gates
Market awareness: Conducting competitive and market analysis to inform platform direction