Director, Product Owner / Product Lead (AI)
About The Position
Fitch Ratings is seeking a director-level Product Owner / Product Lead focused on AI capabilities. This role is within the Ratings Workflow Solutions (RWS) team, which is part of the Ratings COO organization. RWS is a cross-functional, agile team responsible for designing, implementing, and optimizing applications and workflows used by Ratings staff to streamline processes, mitigate risks, and advance standardization and automation across Fitch’s ratings platforms and workflows. The team collaborates closely with analytical, business, and technology staff to ensure systems meet the needs of the Ratings organization and enable effective work for staff. The Product Owner will lead an agile delivery team focused on AI capabilities, driving change at an enterprise scale and elevating Fitch's AI capabilities. This role requires a collaborative, customer-first, AI-first mindset, strong change leadership, communication, and organizational skills, and the ability to work with colleagues with varying levels of AI experience.
Requirements
- Bachelor’s degree
- At least 5 years of experience in product ownership
- Managed ML/AI products as platform services, not just as features
- Strong understanding of the AI product lifecycle and hands-on experience scaling AI/ML products from proof of concept to launch
- Agile practitioner with experience working with or within agile teams
- Approach the business as a customer, skillfully translating requirements into technical solutions
- Proven track record of delivering results in high-demand, matrixed organizations
- Strong interpersonal and organizational skills, and work effectively with teams and stakeholders
- Proficient in Jira, Excel, PowerPoint, and Word
Nice To Haves
- Certified Scrum Product Owner (CSPO) certification
- Understanding of AI governance, model risk management, and regulatory considerations
- Exceptional communication skills, with the ability to engage and influence stakeholders at all levels
- Demonstrated ability to oversee complex projects and excel in a high-demand, matrixed organization
- Prior experience in debt capital markets, financial services or consulting
Responsibilities
- Define overall strategy and direction of the team based on understanding of organizational goals and user groups’ needs.
- Foster team experimentation while maintaining production reliability.
- Proven ability to drive and support organizational change and technology adoption across diverse stakeholder groups.
- Own the backlog, feature prioritization, roadmap, and the MVP in support of business objectives.
- Communicate and align with stakeholders to prioritize features and ensure a shared vision of sprint goals and backlogs.
- Lead the Agile squad to define and align sprint goals, ensuring "ready" user stories and supporting the squad to deliver on sprint commitments. Supports squad in identifying dependencies and other execution risks.
- Work closely with the squad to provide timely feedback and answers to their questions; ultimately accept or reject the product increments of the sprint.
- Oversee the overall squad’s quarterly delivery, ensuring that the squad meets their goals and deliver business value.
- Identify opportunities for process improvements and drive initiatives to enhance the efficiency and effectiveness of the Ratings business.
- Enhance and automate processes to improve data quality, standardize workflows, and integrate key systems.
- Analyze and break down complex workflows and system processes for both current (As-Is) and future (To-Be) states in support of automation and standardization.
- Oversee and guide user training, rollout, and change management processes.
Benefits
- Hybrid Work Environment: 2 days remote and 3 days in the office
- A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs
- Investing in Your Future: Retirement planning and tuition reimbursement programs
- Promoting Health & Wellbeing: Comprehensive healthcare offerings
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
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What This Job Offers
Job Type
Full-time
Career Level
Director
