Director, Product Management
About The Position
We are seeking a strategic, execution-oriented Director of Product Management to lead a team responsible for high-priority Open Finance payment solutions: a new-to-market capability designed to enable more seamless and intelligent digital payment experiences, and an AI/ML-powered payment risk suite designed to predict and prevent ACH returns and fraud. This is a uniquely compelling product leadership opportunity, combining the energy and ownership of building a new product from 0–1 with the reach, complexity, and impact of leading highly scaled solutions. This leader will shape portfolio strategy, translate customer and market needs into differentiated products, and guide solutions across the full product lifecycle- from early-stage innovation and launch through commercialization, optimization, and scale.
Requirements
- Solid product management experience, including experience leading product managers or multidisciplinary product teams.
- Demonstrated success defining strategy and launching and scaling cloud-based or API-enabled products, preferably in payments, fintech, open banking, fraud, or risk.
- Experience taking products from 0–1 while also managing established products with revenue, customer, reliability, and performance commitments.
- Strong understanding of AI/ML product development and experience partnering with Data Science teams to translate model capabilities into customer value.
- Ability to navigate technical concepts, data-driven products, APIs, payment flows, risk decisioning, and platform dependencies.
- Proven commercial judgment, including experience with market analysis, pricing, business cases, go-to-market planning, and product profitability.
- Excellent executive communication, influencing, and stakeholder management skills, with the ability to create alignment across complex global organizations.
- Strong customer orientation and experience engaging financial institutions, fintechs, merchants, or other enterprise clients.
- Experience operating in Agile product development environments and using product planning and delivery tools such as Confluence and JIRA.
Nice To Haves
- Knowledge of open banking, ACH payments, card payments, fraud, data privacy, and security practices is preferred.
Responsibilities
- Define and execute the vision, strategy, roadmap, and investment priorities across the portfolio, balancing near-term delivery with long-term innovation and growth.
- Lead, coach, and develop a team of product managers, establishing clear ownership, priorities, and operating rhythms while fostering accountability, collaboration, and professional growth.
- Guide products from 0–1 concept development through iterative delivery, launch, and scale, ensuring clear requirements, disciplined prioritization, and strong partnership with engineering, data science, design, operations, and go-to-market teams.
- Partner closely with Data Science and Engineering to develop, optimize, and scale predictive payment risk models, fraud management capabilities, and decisioning experiences that deliver measurable customer outcomes.
- Engage directly with financial institutions, fintechs, merchants, and partners to validate value propositions, understand unmet needs, monitor competitive and technology trends, and translate insights into the roadmap.
- Develop product positioning, pricing, business cases, and go-to-market plans that support adoption, revenue growth, profitability, and customer satisfaction.
- Communicate a compelling product vision to executive leadership and align stakeholders across engineering, data science, sales, marketing, legal, privacy, operations, and support to drive decisions and execution.
- Establish clear success metrics, evaluate product and model performance, and use data and customer feedback to continuously improve outcomes.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
