Director, Product Management

Ensemble Health Partners

5d•Remote

About The Position

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: Job Summary By embodying our core purpose of customer obsession, innovation, and execution excellence, this role ensures that every product initiative delivers meaningful business and customer impact while supporting Ensemble Health Partners’ mission of redefining what is possible in healthcare. As Director of Product Management, you will set and execute the product and solution strategy with a strong bias toward action and delivery. This role requires a self‑starter mindset, the ability to balance long‑term product vision with near‑term execution, and hands‑on engagement with emerging technologies. In partnership with senior leadership and cross‑functional teams, you will ensure consistent, high‑quality delivery across the product lifecycle while maintaining awareness of the competitive and technology landscape. You will program‑manage multiple strategic, cross‑functional initiatives spanning product requirements, build, training, legal, marketing, commercialization/go‑to‑market activities, vendor engagement, and client communication. Additional responsibilities include executive reporting, roadmap ownership, change management support, annual planning, and continuous improvement of product operations.

Requirements

7–10 years Job Experience
3–5 years People Leadership Experience
Bachelor’s degree or equivalent experience
Computer Science or related field (preferred area of study)
7+ years leading matrix teams in an enterprise environment.
5+ years of software engineering or technical delivery experience.
5+ years of experience in healthcare.
5+ years of program or product management experience.
Demonstrated ability to balance strategy and execution.
Hands‑on experience with low‑code development or orchestration platforms.
Experience presenting to and influencing executive‑level stakeholders.
Exposure to vendor management, spend integrity/compliance, and applied analytics/AI solutions supporting financial controls.
Proven ability to lead initiatives with impact across multiple business units.

Responsibilities

Demonstrate customer obsession by delivering solutions that exceed client, patient, and internal stakeholder expectations.
Lead with a bias toward execution, ensuring work progresses efficiently without reliance on constant direction.
Define, maintain, and execute the product and solution roadmap, balancing long‑term vision with near‑term priorities.
Monitor the competitive landscape to inform product strategy and positioning.
Actively identify and adopt new and emerging technologies that improve product outcomes.
Bring hands‑on experience with low‑code platforms and orchestration solutions to accelerate delivery and reduce complexity.
Lead product planning activities and facilitate product forums to ensure timely, high‑quality delivery.
Partner with engineering, architecture, legal, marketing, operations, and vendors to deliver market‑ready solutions.
Establish governance, controls, and standardized product operations practices across matrixed teams.
Build feedback loops using metrics and stakeholder input to continuously improve processes.
Develop and maintain program‑level playbooks and product operations frameworks.
Monitor and improve the operating effectiveness of product operations.
Own and support vendor management initiatives, including spend integrity and compliance AI development (requirements definition, vendor evaluation, governance/controls, and measurable outcomes).
Communicate progress, risks, and outcomes through executive‑ready updates and presentations.
Promote a culture of continuous improvement through education, engagement, and accountability.