Director, Product Management

WelbeHealth•Los Angeles, CA

3h•$159,939 - $211,120

About The Position

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what. The Director, Product Management will lead a team of Technical Product Managers (TPMs) in bridging the gap between our business goals and technical implementation, ensuring that our healthcare products and services align with our strategic objectives. This role will collaborate closely with cross-functional teams, including healthcare professionals, software engineers, data engineers, and business stakeholders, to create and manage a portfolio of healthcare products that meet the needs of our provider and payer operations. This role is different because the Director, Product Management at WelbeHealth: Shapes and delivers technology solutions that directly support provider and payer operations, ensuring product investments align with organizational priorities, regulatory requirements, and participant needs Partners with executive leadership, business stakeholders, and engineering teams to define product strategy, prioritize enterprise initiatives, and drive the development of scalable healthcare technology solutions that improve operational efficiency, user experience, and business outcomes

Requirements

Bachelor’s degree in relevant field; professional experience may be substituted
Minimum of seven (7) years of product management experience required in the healthcare industry, with exposure to provider or payer operations
Minimum of seven (7) years of decomposing business requirements into features and user stories, as well as writing technical documentation to support solution delivery
Minimum of five (5) years of experience working in a technical role as an analyst or engineer
Minimum of five (5) years of experience working with Agile methodologies, leading product teams, and managing end-to-end product development processes and product lifecycle management
Exceptional communication, organizational, collaboration, and leadership skills in settings with seniors, their families, and interdisciplinary team members
Strong negotiation skills, as well as an understanding of customer needs and the ability to translate those needs into actionable product requirements
Experience leading in a data-driven organization, leveraging reports and data to prioritize and manage people and projects
Must possess a strong technical understanding to effectively communicate with engineering teams, make informed decisions, and provide guidance on technical feasibility and limitations

Nice To Haves

We are seeking a Director, Product Management who is strategic, collaborative, and passionate about healthcare innovation, with a proven ability to lead high-performing teams, translate complex business needs into technology solutions, and deliver products that create meaningful impact for our participants, care teams, and organization.

Responsibilities

Manage a team of TPMs that work closely with scrum teams, coaching them to lead agile delivery as a Product Owner and assisting in removing roadblocks for them
Lead TPMs in collaborating with stakeholders to gather and prioritize technical product requirements, ensuring a deep understanding of user needs, technology trends, and regulatory requirements in the healthcare industry, as well as own, prioritize, and maintain the product backlog, including definition of user stories and acceptance criteria, assessing impact of defects, and providing key input on decisions
Lead TPMs in communications to ensure stakeholders are informed of development ROI, investment planning, changes, and execution progress across the program, as well as demonstrate strong capability to present effectively to senior leadership
Work closely with engineering, solution architecture, domain SMEs, and healthcare professionals to drive product development, ensuring timely delivery of high-quality solutions, and acting as the glue between business partners and technology organization
Develop and communicate a comprehensive product strategy that aligns with the company's mission, considering both provider and payer perspectives in the healthcare ecosystem
Participate in scrum ceremonies to facilitate efficient product development cycles, including facilitating solution design and backlog grooming sessions, and participating in daily scum, sprint planning, and iteration reviews
Champion user-centric design principles, collaborating with design teams to ensure the development of intuitive, user-friendly healthcare products