Director, Product Management

ACVBuffalo, NY
$190,000 - $270,000

About The Position

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer: Multiple medical plans including a high deductible, low cost health plan Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation Employee Stock Purchase Program with additional opportunities to earn stock in the Company Retirement planning through the Company’s 401(k)

Requirements

  • Ability to read, write, speak and understand English.
  • BS degree in Computer Science or a related technical discipline or equivalent practical experience preferred.
  • 8+ years of Product Management experience, including leadership roles.
  • 5+ years of automotive dealer B2B software industry experience.
  • Franchise dealer software industry experience. You have spent meaningful time at an automotive SaaS company serving franchise dealers and dealer groups of all sizes, and you have a deep understanding of how dealers operate day to day. The ideal candidate has been the lead product person working closely with corporate / leadership at large dealer groups (top-10 / public groups a strong plus).
  • Technical fluency. You are technically proficient and have a deep understanding of how software works. Prior experience as a technical PM, software engineer, or in a relevant technical role is strongly preferred.
  • AI fluency with agentic tooling. You have hands-on experience working with the latest agentic AI tools (Claude Code, Codex, etc.) in your current role and can walk through specific examples — projects shipped, prototypes built, etc.
  • Mastery of end-to-end product delivery, including discovery, prioritization frameworks, user story creation, release planning, and execution.
  • Strong customer focus, listening skills, and executive communication. Comfortable leading strategy sessions with dealer group executives and with ACV's leadership team.

Nice To Haves

  • Experience in a nimble, product-led environment. You have grown small teams and/or business units within a larger organization.
  • An existing network of contacts in the industry, both at large dealer groups and dealer software providers.
  • Prior P&L or business-line ownership experience.

Responsibilities

  • Help shape the product vision, strategy, objectives & roadmap for ACV MAX
  • Lead, coach, and grow a team of product managers. Establish and improve product operations and set a high bar for excellence
  • Spend time with our dealer customers — single-rooftop stores, large dealer groups (including top-10 / publicly traded groups), and our industry partners to deeply understand their needs and pain points
  • Own end-to-end execution and delivery: partner with engineering, design, and analytics to plan releases and ship on a fast cadence
  • Drive AI-first product development: champion agentic coding tools across the product and engineering org, build and enhance AI-powered features within ACV MAX, and leverage cutting-edge tools and best practices to scale our teams
  • Maintain comprehensive competitive analysis and understanding of the dealer software landscape. Know what tools dealers use today across their operations and drive a clear point of view on where ACV MAX fits and what we need to build next
  • Own build / buy / partner decisions and continuously engage current and potential partners to expand the business or accelerate time to market
  • Lead customer demos, RFP responses, and executive conversations with dealer group leadership; be someone a dealer group exec is comfortable texting directly
  • Partner with marketing and account teams on product marketing and positioning
  • Lead discussions with technology and executive leadership to inform, gain consensus, and problem-solve on cross-company initiatives across ACV
  • Develop industry recognition and credibility as a thought leader in dealer software
  • Be hands-on: read code when needed, analyze and validate product data, and rapidly prototype ideas

Benefits

  • Multiple medical plans including a high deductible, low cost health plan
  • Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
  • Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
  • Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
  • Employee Stock Purchase Program with additional opportunities to earn stock in the Company
  • Retirement planning through the Company’s 401(k)
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