Directeur.rice, Gestion de produits // Director, Product Management

SSENSE • Montreal, QC

4d

About The Position

The Director, Product Management leads the product teams responsible for the product strategy and roadmap powering the end-to-end customer journey, including the Website, Mobile applications, and customer acquisition and retention channels. In this role, you will translate business priorities into a clear product vision and execution plan for a frictionless, high-performing digital commerce experience across market expansion, personalization, agentic commerce enablement, and payment solutions. Leading across Web, Mobile, and Platform domains, you will partner closely with Engineering, Data, and business leaders to drive product velocity and sustain growth in a fast-paced ecommerce environment. Additionally, you will play a critical role in elevating product standards and building, scaling, and retaining high-performing product teams.

Requirements

• Bachelor's degree in Business, Computer Science, or a related field; an MBA or Master's degree is an asset.
• 10+ years of product management experience, including 7+ years leading product managers or team leads within a technology organization.
• Proven track record defining and delivering large-scale, business-critical product initiatives (e.g., platform migrations, market expansion, or payment solutions) across multiple concurrent workstreams.
• Experience leading product strategy across Web, Mobile, and Platform domains in a high-growth, consumer-facing digital or ecommerce environment, partnering with Engineering and Data leaders.
• Demonstrated expertise selecting, cleaning, and interpreting complex, multi-source data sets to diagnose systemic business challenges, guide roadmap decisions, and demonstrate business impact.

Nice To Haves

• Expertly balances short-term commercial demands with long-term product health and market differentiation across major product domains.
• Consistently influences cross-functional senior leadership to align on complex goals and proactively manages conflicting stakeholder interests to drive consensus.
• Creates and implements novel diagnostic and solution-finding processes adopted as organizational standards for highly ambiguous, systemic challenges and opportunities.
• Expertly simplifies complex technical information for executive audiences and leads high-stakes presentations and negotiations with compelling articulation.
• Independently manages conflicting multi-functional demands, expertly negotiating scope boundaries and resource constraints while tailoring methodologies (e.g., Agile, Waterfall) for maximum effectiveness.

Responsibilities

• Define and drive the multi-year product strategy across customer touchpoints enabling global growth, including US go-to-market, pricing, coupons, payments, and ad tech capabilities.
• Own the product vision for personalization and customer experience initiatives across web, mobile, and off-platform channels, translating it into clear requirements for engineering.
• Lead the definition and prioritization of a portfolio of business-critical product initiatives across App, Web, and Platform domains, ensuring alignment with commercial goals and measurable outcomes.
• Build, develop, and retain a team of product managers through direct and second-line management, establishing product standards and cultivating a culture of accountability and customer-centricity.
• Partner with Engineering, Data, Platform, and business leaders to prioritize investment, manage trade-offs, and own product performance metrics (adoption, engagement, conversion), reporting, and budget to maximize commercial return.

Benefits

• Extended health and dental benefits, including comprehensive mental health programs and coverage.
• Parental top up program.
• Generous employee discount on ssense.com.
• Access to telemedicine and employee and family assistance program.
• Savings and retirement plan matching contributions.
• Gender Affirmation Coverage.
• Opportunity to work with cutting edge technologies and an innovative team that’s pushing the boundaries of technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Director