Director, Product Management

Fidelity • Westlake, TX

3d • Hybrid

About The Position

Fidelity Charitable is seeking a strategic leader to serve as Director of Product Management, responsible for a portfolio of donor- and nonprofit-facing programs that advance our mission and support the evolving needs of donors, nonprofit organizations, advisors, and institutional partners. Reporting to the Vice President, this role is accountable for setting program and product strategy, translating enterprise priorities into clear roadmaps, supporting current FC programs, and ensuring effective execution across complex, cross-functional initiatives. The Director operates at the intersection of strategy and delivery, working with Senior Managers and partnering across the organization to drive scalable, client-centric, and compliant outcomes. As donor expectations continue to evolve, this role plays a key part in advancing Fidelity Charitable’s programs and operating models to support sustainable growth and impact in a highly collaborative environment.

Requirements

• A demonstrated ability to lead complex initiatives, develop leaders, and balance innovation with disciplined execution.
• 8–10+ years in product management, program management, or comparable strategic roles with demonstrated people-leadership responsibility
• A Bachelor’s degree is required

Nice To Haves

• Experience supporting donor-facing or service-based financial offerings is preferred
• Expertise in the nonprofit or philanthropy space is strongly preferred
• An MBA or equivalent professional experience is a plus

Responsibilities

• Leading the strategy, roadmap, and performance of donor- and nonprofit-facing product offerings
• Translating enterprise priorities into clear, actionable, and measurable initiatives and outcomes
• Partnering effectively with philanthropic strategists, fundraising, service delivery, compliance, marketing, finance, legal, and risk teams
• Identifying opportunities to scale, optimize, or enhance offerings while proactively managing risk
• Coaching, mentoring, and developing senior managers and leaders
• Communicating with clarity and credibility to executive stakeholders and influencing across a matrixed organization

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees