Director, Product Management Financials
About The Position
The Director, Product Management, Financials manages healthcare software solutions and helps define and execute product strategy, with a focus on innovation and customer- and user-centric solutions. The role combines leadership of product managers with individual-contributor work and close collaboration across functions to enhance and launch products that improve healthcare delivery, patient outcomes, and operational efficiency. A significant focus is modernizing and converging practice management and revenue cycle management (RCM) platforms. The director guides products through their lifecycle, from ideation to sunset, and ensures alignment with business objectives and healthcare IT regulatory requirements. The role calls for deep knowledge of healthcare RCM workflows and technology, strong commercial and financial acumen, and the ability to build relationships with customers and stakeholders. The position also requires staying informed about healthcare regulations and ensuring products follow applicable compliance standards and best practices. The job description is intended to outline guidelines for expectations and duties, not to provide an exhaustive list. Additional functions and requirements may be assigned by supervisors. It is not an employment contract, and the company reserves the right to change the description or assign other tasks. NextGen Healthcare is an equal opportunity employer committed to diversity and an inclusive environment.
Requirements
- Bachelor's degree in business, marketing, software engineering, or a related field, or a combination of education and experience that provides the required qualifications.
- 10 or more years of successful management experience.
- 8 or more years working on technology-powered products as a product manager, designer, engineer, analyst, implementer, or trainer.
- 5 or more years of experience as a Product Manager, with measurable successes to discuss.
- Proven product management track record in healthcare IT, with progressively increasing responsibility and achievement.
- Deep hands-on knowledge of healthcare RCM workflows, including medical billing, collections, and clearinghouse operations.
- Deep understanding of healthcare technology and product management best practices.
- Solid understanding of healthcare IT systems, interoperability standards, EMRs, telehealth, and digital health solutions.
- Strong understanding of API design, interoperability standards, and EDI transaction sets such as X12 837/835/270/271.
- Ability to connect product metrics to business economics and assist with financial forecasting, margin targets, pricing and packaging strategies, and wallet-share growth.
- Strong leadership and management skills, including experience leading and developing high-performing teams.
- Excellent communication and presentation skills, including the ability to articulate ideas and influence stakeholders at all levels.
- Exceptional executive presence and stakeholder management skills to influence decisions at the highest organizational levels.
- Ability to think strategically, analyze complex problems, and drive results in a fast-paced environment.
Nice To Haves
- MBA or a master's degree in a related field is highly desired.
- Familiarity with applying AI/ML or workflow automation to healthcare administration.
Responsibilities
- Define and drive the product vision, strategy, and roadmap in alignment with business goals and market opportunities.
- Champion a customer-first approach by understanding user needs, market trends, and the competitive landscape.
- Manage and mentor product managers, guiding business case development, prioritization, roadmap planning, and execution.
- Create a collaborative and innovative environment and ensure quality, on-time deliverables.
- Guide the product lifecycle from ideation to product sunset, aligning products with strategic objectives and healthcare IT regulatory requirements.
- Collaborate with engineering, design, marketing, and operations to deliver scalable, impactful solutions.
- Engage regularly with clients and maintain empathy for end-users, including healthcare providers and medical or dental practice managers, to address urgent and pervasive market problems.
- Identify opportunities, emerging technologies, and competitive threats through market research.
- Improve product performance and user experience using data-driven insights.
- Cultivate relationships with healthcare providers, IT professionals, executives, and external partners.
- Communicate product strategy, milestones, and performance metrics to gain stakeholder buy-in and support.
- Stay informed about healthcare regulations and ensure products adhere to compliance standards and best practices.
- Perform other duties that support the overall objective of the position.
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What This Job Offers
Job Type
Full-time
Career Level
Director
