Director, Product Delivery & Strategic Enablement

McKessonMississauga, ON
CA$126,900 - CA$169,200

About The Position

The Director, Product Delivery & Strategic Enablement leads teams of product professionals responsible for executing, supporting, and scaling medication management solutions across all customer segments. This role combines people leadership, delivery oversight, and strategic enablement within a project‑based operating model. Team members may, depending on initiative scope and expertise, directly manage product roadmaps and backlogs or contribute to cross‑functional projects led by Lead Customer Solutions and/or Lead Product Solutions. In addition to delivery accountability, the Director acts as a strategic advisor to senior leadership, providing structured insight on execution realities, capacity, risks, and trade‑offs to inform portfolio‑level and organizational decisions.

Requirements

  • University degree in Business, Engineering, Healthcare, or equivalent experience.
  • 8–12 years of experience in product management, solution delivery, or healthcare technology.
  • Demonstrated experience leading and developing teams in matrixed or project‑based environments.
  • Strong understanding of product lifecycle, roadmap execution, and delivery dependencies.
  • Proven ability to advise senior leaders using structured, execution‑grounded insights.
  • Strong communication and stakeholder‑management skills.

Nice To Haves

  • Bilingualism (English and French) is an asset

Responsibilities

  • Lead, coach, and develop a team of product and solution contributors aligned to delivery and project needs.
  • Set clear objectives, performance expectations, and development plans.
  • Build and sustain a high‑performing, versatile team capable of supporting diverse initiatives.
  • Foster accountability, collaboration, and continuous improvement.
  • Oversee product execution across multiple concurrent initiatives and customer segments.
  • Ensure disciplined product management practices (backlog management, delivery readiness, requirements clarity).
  • Assign and support team members in owning product roadmaps or backlogs when required.
  • Ensure alignment between product intent, delivery scope, and operational readiness.
  • Oversee the planning and execution of product launches, including pilot phases, go-to-market readiness, and post-launch activities.
  • Ensure appropriate tracking of product performance (adoption, customer feedback, operational KPIs) through the team, and guide continuous improvement efforts.
  • Allocate product resources to projects based on expertise, complexity, and delivery risk.
  • Enable effective contribution to initiatives led by Lead Customer Solutions or Lead Product Solutions.
  • Clarify roles, decision rights, and accountability at project initiation.
  • Act as an escalation point for delivery, capacity, or prioritization challenges.
  • Act as a trusted advisor to senior leaders by providing insight on execution feasibility, capacity constraints, and delivery risk.
  • Translate on‑the‑ground product and delivery signals into clear, actionable guidance for leadership decision‑making.
  • Support portfolio discussions by surfacing trade‑offs, dependencies, and sequencing implications.
  • Contribute to shaping operating models, investment decisions, and prioritization frameworks through an execution‑informed lens.
  • Partner closely with Development, Sales, Operations, and Customer Success.
  • Ensure product teams operate with shared context, priorities, and constraints.
  • Strengthen alignment across strategy, execution, and customer outcomes.
  • Define and reinforce standards for delivery quality, documentation, and readiness.
  • Monitor delivery performance and proactively address risk.
  • Drive continuous improvement of processes, tooling, and ways of working.
  • Team performance, engagement, and professional growth.
  • High‑quality, predictable product delivery across initiatives.
  • Effective utilization of product capacity within a project‑based model.
  • Clear, execution‑informed input into leadership decision‑making.
  • Reduced delivery and adoption risk through proactive guidance.
  • Promote a culture of innovation and compliance by encouraging continuous improvement and adherence to company policies and best practices.
  • Lead with clarity, judgment, and empathy, aligned with McKesson’s I²CARE principles.
  • Influence outcomes through insight, credibility, and constructive challenge.
  • Act as a connective leader between strategy, delivery, and operations.
  • Promote transparency, trust, and disciplined execution.

Benefits

  • competitive compensation package
  • annual bonus
  • long-term incentive opportunities
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