Director, Product, Data and Technology

First National Bank of Omaha•Omaha, NE

5d•Onsite

About The Position

The Director of Financial Crimes Product, Data and Technology is a strategic product leader responsible for managing FNBO's Financial Crimes technology through disciplined product management and data-driven analytics. The role owns the complete product lifecycle for financial crimes detection and monitoring platforms, translating regulatory requirements and compliance risks into prioritized roadmaps that support risk mitigation, operational efficiency, and regulatory outcomes. This role serves as the critical liaison between Financial Crimes, Enterprise Technology, and business stakeholders, leveraging advanced analytics to measure program effectiveness and drive continuous improvement across the financial crimes risk and technology ecosystem. The Director of Financial Crimes Product, Data and Technology manages the technology portfolio encompassing transaction monitoring, sanctions screening, customer risk rating, and case management system. This role requires knowledge of product management, data analysis, and regulatory compliance to develop multi-year product roadmaps, establish performance metrics, and prioritize system enhancements based on risk assessments and regulatory requirements. The role monitors system performance and data health metrics, ensuring platform availability, data accuracy, completeness, and timeliness across Financial Crimes technology systems to maintain operational effectiveness and support reliable reporting. This includes oversight of AI-enabled capabilities such as machine learning models, copilot tools, and digital workforce automation integrated within transaction monitoring platform, as well as coordination of proof-of-concept testing and beta program participation for emerging features. This role oversees platform administration functions, data collection and validation processes, and analytical capabilities that enable informed decision-making across Financial Crimes and other stakeholders. Responsibilities include maintaining comprehensive knowledge of system capabilities, performing data analysis to identify trends and performance opportunities, and serving as the technical point of contact for financial crimes technology expertise. The Director leads development processes, defines technical requirements, and coordinates with stakeholders across the organization on system enhancements and data-related initiatives. The role involves planning and executing operational tasks, addressing competing priorities, maintaining data accuracy across platforms, and presenting technical information to regulators, auditors, and management as needed.

Requirements

Bachelor's degree in business-related field or equivalent work experience
5+ years financial crimes compliance experience
5+ years leadership or management experience
5+ years business analyst or product management experience
Knowledge of banking laws, regulations, and business strategies
Knowledge of project management and product management methodologies
AML subject-matter expert
Ability to build and maintain stakeholder relationships with consultative, analytical approach
Strong organizational skills to manage competing priorities in fast-paced, cross-functional environment
Excellent communication skills to articulate technical solutions to senior and executive management
Self-reliant problem solver with ability to apply risk-based thinking and lead others toward solutions
Candidates must possess unrestricted work authorization and not require future sponsorship.

Nice To Haves

CAMS certification a plus

Responsibilities

Provide thought leadership in shaping FNBO's Financial Crimes Program through strategic technology solutions and innovative approaches.
Maintain comprehensive understanding of industry best practices, regulatory expectations, and emerging financial crimes trends.
Proactively identify events and developments that trigger potential adjustments to Financial Crimes technology tools, implementing changes before expectations become regulatory standards.
Develop long-range compliance technology strategies in collaboration with compliance peers and business leaders.
Liaise with peer banks' financial crimes teams and industry experts to stay informed of innovations and emerging risks.
Articulate the scope and approach of the program and technology practices to executive management, regulators, auditors, and third parties.
Critically challenge and evaluate Financial Crimes risks and available technology solutions to strengthen the program in response to changing risk profiles and emerging threats.
Perform data analysis to identify areas where controls need adjustment and collaboratively determine action plans for technology enhancements.
Maintain broad understanding of business unit drivers and organizational strategy to align Financial Crimes technology tools with business missions and service outcomes.
Ensure new business initiatives have appropriate transaction monitoring system integration and data feeds, leveraging data-driven decision-making to support business planning and risk assessment.
Provide advice and counsel to compliance leaders and business executives on technology implications, compliance topics, and program impacts.
Build and maintain relationships with key business counterparts across the enterprise.
Develop and maintain multi-year product roadmaps for Financial Crimes technology systems based on regulatory requirements, risk assessments, and operational priorities.
Manage the complete product lifecycle including requirements definition, enhancement prioritization, release planning, and system retirement activities.
Conduct regular portfolio reviews to assess system performance, utilization, and alignment with business objectives and compliance strategies.
Translate regulatory requirements and compliance risks into clear technical specifications and system requirements.
Serve as the primary technical point of contact and subject-matter expert for Financial Crimes technology matters across the enterprise.
Lead assessment of Financial Crimes technology requirements for new business initiatives, define data mapping and integration specifications, and ensure appropriate transaction monitoring coverage.
Oversee data mapping processes to ensure complete and accurate transaction monitoring for new products, channels, and business capabilities.
Coordinate with Enterprise Technology on development activities, data onboarding, integration efforts, and technical delivery.
Define acceptance criteria for system enhancements and validate releases against established performance standards.
Oversee platform administration functions including user management, system configuration, and technical support activities.
Monitor system performance and health metrics to ensure platform availability, reliability, and optimal functionality.
Manage AI-enabled capabilities such as machine learning models, copilot tools, and digital workforce automation within the transaction monitoring platform.
Coordinate proof-of-concept testing and beta program participation for emerging features.
Foster innovation across business units, enterprise technology, and the compliance organization through evaluation and implementation of cutting-edge solutions.
Direct and manage the Financial Crimes Technology team to execute strategic and operational accountabilities.
Establish performance metrics, accountability frameworks, and build team capabilities in product management, data analytics, risk assessment, and compliance technology.
Provide technical information and system documentation to regulators, auditors, senior leadership, and management.
Support examination activities by presenting system capabilities, data quality metrics, and program effectiveness indicators.
Plan and execute operational tasks while addressing competing priorities and maintaining focus on data accuracy, system reliability, and program effectiveness.