Director, Product Analytics
About The Position
At Chime, we are building a member-first financial experience that empowers millions of people to achieve financial progress. Analytics and data are central to understanding our members, refining our products, and driving strategic business decisions. We’re hiring a Director, Product Analytics to lead our Lending analytics team and help shape one of Chime’s most critical growth areas. In this role, you’ll set the strategy for how analytics supports our lending products and partner closely with leaders across Product, Risk, Finance, and Engineering to drive high-impact decisions. As our Director, you’ll operate across both strategy and execution—ensuring we responsibly expand access to liquidity while improving member financial health.
Requirements
- 10+ years of experience in analytics, with strong experience managing managers and/or senior ICs in fintech, consumer tech, or other data-rich environments.
- Proven track record of owning analytics for a major product area and influencing cross-functional strategy and decision-making.
- Deep expertise in experimentation and causal inference, with experience applying these methods to product and risk problems.
- Strong product and business intuition, with the ability to connect member behavior, financial outcomes, and product strategy.
- Excellent communication skills, with experience presenting insights to senior stakeholders and influencing product, risk, and business decisions.
- Hands-on technical depth in SQL and modern analytics tools, with the ability to guide teams on best practices and scalable approaches.
- Strategic mindset with strong execution—able to set direction while ensuring high-quality delivery across the team.
Responsibilities
- Lead and grow a team of managers and senior analysts, setting a high bar for analytical rigor, thought partnership, and business impact.
- Own the analytics strategy for Chime’s Lending portfolio, supporting products across credit, liquidity, underwriting, and repayment.
- Partner closely with Product, Risk, Finance, and Strategy leaders to influence roadmaps, investment decisions, and risk trade-offs.
- Drive experimentation strategy as a senior thought partner to Product, ensuring tests are well-designed and insights are translated into scalable impact.
- Define and evolve north star metrics, dashboards, and operating cadences that provide visibility into portfolio performance, unit economics, and member outcomes.
- Translate complex data into clear, actionable insights and executive-ready narratives that inform decision-making.
- Bring external perspective and best practices in fintech and analytics to continuously raise the bar for the team.
Benefits
- bonus
- competitive equity package
- 401k match
- medical, dental, vision, life, and disability benefits
- Generous vacation policy and company-wide Chime Days
- company-wide paid days off
- 1% of your time off to support local community organizations of your choice
- Annual wellness stipend
- Up to 24 weeks of paid parental leave for birthing parents
- 12 weeks of paid parental leave for non-birthing parents
- Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
501-1,000 employees
