Director, Pricing Performance

Hilton • McLean, VA

1d • Remote

About The Position

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As Director, Pricing Performance you will support areas which are at the core of Hilton's "commercial engine" and are critical for Hilton to achieve profitable growth. On the Global Pricing & Inventory Team reporting to the Senior Director, Pricing Performance you will work on projects including leadership of the Commercial Actions program and RMS optimization. What you'll do during a typical day: Lead the Commercial Actions program end-to-end. This involves defining opportunities for new actions, planning waves, and approving target hotel lists. Additionally, it includes managing hotel communications and participation and leading implementation of actions. Oversee Revenue Management System optimization efforts. Guide workstreams with the goal of improving system optimization globally. Produce regular governance material: lead hotel/partner communications, prepare executive materials and program updates. How you'll collaborate with others: Align measurement and validation, applying results into program improvements Prioritize requests from Revenue Management Product teams (internal and external), and Commercial Actions partners. Align operating model and adoption activities. Lead governance and regular program meetings. Lead socialization, communications and operationalize escalations. Projects you'll take ownership of: Commercial Actions program and strategies — own program design, guide targeting logic, action plans, and communications that sustain program scale and participation. RMS/GRO Utilization & Adoption program - guide program priorities across roadmap and deliver optimization improvements.

Requirements

• Ten (10) or more years of work experience in pricing, revenue management, analytics, change management, or other related expertise
• Two (2) years of people management experience
• Familiarity with Hilton technology (GRO, OnQ R&I, MSTR/HRH) or similar products (advanced, enterprise knowledge of CRS/RMS systems and capabilities)
• Travel up to 10%

Nice To Haves

• BA/BS/Bachelor's Degree
• Five (5) years of experience leading projects or strategic initiatives
• Five (5) years of above property/portfolio/enterprise Revenue Management or Commercial leadership experience
• Five (5) years people management experience
• Experience in change management, program management

Responsibilities

• Lead the Commercial Actions program end-to-end, including defining opportunities, planning waves, approving target hotel lists, managing hotel communications and participation, and leading implementation of actions.
• Oversee Revenue Management System optimization efforts, guiding workstreams to improve system optimization globally.
• Produce regular governance material, including leading hotel/partner communications and preparing executive materials and program updates.
• Align measurement and validation, applying results into program improvements.
• Prioritize requests from Revenue Management Product teams and Commercial Actions partners.
• Align operating model and adoption activities.
• Lead governance and regular program meetings.
• Lead socialization, communications, and operationalize escalations.
• Own Commercial Actions program and strategies, including program design, targeting logic, action plans, and communications.
• Guide program priorities for the RMS/GRO Utilization & Adoption program and deliver optimization improvements.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next
• Hilton Annual Incentive (Bonus) Plan
• Company's long-term incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree