Director, Practice Operations

The US Oncology Network•Greenwood Village, CO

1d•Hybrid

About The Position

Rocky Mountain Cancer Centers is looking for an executive level leader to provide operational and strategic support to our practices. The Director of Operations will provide operational oversight for a large, multi‑location oncology practice. Reporting to the Executive Director, the Operations Director will be responsible for the successful leadership and day-to-day management in accordance with strategic direction set by the Executive Director and the physician leadership team.

Requirements

Bachelors degree in Accounting, Finance, or related business field.
Minimum seven years of experience in healthcare management and operations, including at least five (5) years in a managerial capacity with experience coaching, developing, and managing staff.
Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded as an expert in the technical/functional area; accesses and uses other expert resources when appropriate.
Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.
Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.
Attract, coach, and develop talent: Attracts high caliber people, accurately assesses strengths and development needs of employees; gives timely, specific feedback and helpful coaching; provides challenging assignments and opportunities for development.
Leads Courageously: Steps forward to address difficult issues; puts self on the line to deal with important problems; takes ownership.
Champion change: Challenges the status quo and champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changes; manages implementation effectively.
Provides direction: Identifies goals and vision for team; guides individuals and teams toward priorities; clarifies roles and responsibilities of others; coordinates resources and arranges organizational systems to meet objectives.
Negotiates effectively: Demonstrates ability to effectively facilitate parties toward a "win-win" agreement; identifies key players; defines objectives, significant issues, and shared interests; determines motivational drivers and potential obstacles for all parties; communicates effectively; gains results without either party losing face.

Responsibilities

Develop, implement, and maintain a plan of organization, recommend changes to Executive Director.
Direct the development and implementation of organizational procedures and controls to promote communication and adequate information flow within the organization. Evaluate general and specific business conditions as they relate to operational issues and advises the governing body and the Executive Director on these matters.
Advise and assist in developing organizational objectives and plans for their achievement.
Direct the development and implementation of organization procedures and controls to promote communication and adequate information flow within the organization.
Ensure effective administrative staff coverage for the practice within budgetary guidelines.
Monitor, analyze, assess, and communicate practice progress. Consider present and planned capacity. In financial terms, considers manpower and practice needs, including facilities and technology.
Direct the preparation and maintenance of management reports necessary to carry out functions of the practice. Prepare periodic reports as necessary or required.
Ensure compliance and adherence to the organization’s structure, management philosophy, and mission statements.
Oversee development and coordination of new office locations and their needs as required.
Direct and develop the practice administrators/managers.
Coordinate the Operations Meetings
Works closely with local network resources including but not limited to director of: Business office; Research; Marketing; Pharmacy and Managed Care.
Responsible for developing an accurate capital, financial, and labor budget as well as adhering to the budget and managing expenses.
Build a highly efficient, collaborative, and dedicated management team that effectively partners with clinical leaders to achieve the organization's goals.
Lead end-to-end onboarding and integration of new surgeons, coordinating credentialing, scheduling, clinical operations, staffing models, space planning, and technology readiness to ensure a seamless transition into the practice.
Serve as the primary operational liaison for newly recruited physicians, aligning clinical workflows, productivity expectations, and practice resources with organizational standards and strategic goals.
Partner closely with the Chief Operating Officer (COO) to translate enterprise strategy into executable operational plans across clinical service lines, locations, and physician practices.
Provide data-driven insights and operational recommendations to the COO on capacity planning, growth initiatives, physician alignment, and performance improvement opportunities.
Act as a trusted advisor to executive leadership by identifying operational risks, resource constraints, and scalability opportunities, and leading mitigation or improvement plans.
Serve as a key operational leader supporting the Physician Operations Committee, preparing analyses, recommendations, and operational updates for physician and executive stakeholders.
Collaborate with physicians to evaluate, prioritize, and implement operational initiatives impacting clinical workflows, access, staffing, patient throughput, and quality outcomes.
Facilitate alignment between physician leadership and administrative teams, ensuring decisions are operationalized consistently across the organization.
Support physician governance by translating committee decisions into actionable operational plans, timelines, and accountability structures.
Ensure transparent, consistent communication between executive leadership, physician committees, and practice management teams regarding operational changes and performance results.

Benefits

Health, dental, and vision plans
wellness program
health savings account
flexible spending accounts
potential for research bonus depending on financials of department after one year of employment
401(k) retirement plan
life insurance
short-term disability insurance
long-term disability insurance
Employee Assistance Program
PTO
holiday pay
tuition reimbursement
employee paid critical illness and accident insurance
annual bonus based on target and award criteria