Director, Physical Plant Management

Help USA•The Bronx, NY
•Onsite

About The Position

As Director of Physical Plant Management (Maintenance Director), you will oversee the operation and maintenance of all building systems at a shelter serving people experiencing homelessness. The role helps provide residents with a clean, safe, well-maintained living space that feels as much like home as possible. You will lead Porters, Mechanics, and Maintenance Supervisors and oversee physical plant operations, utilities, housekeeping, and landscaping. You will also ensure building operations comply with environmental, health, and safety regulations and corporate policies.

Requirements

  • High school diploma or equivalent, or equivalent experience and skills.
  • At least five years of work experience, preferably ten, including staff supervision and management of facilities operations such as heating, ventilation, air conditioning, electrical power, and building systems.
  • Experience working with management-level leaders on budgeting, staffing, capital planning, and resource management.
  • Strong interpersonal skills to build working relationships, negotiate solutions, and lead a culturally diverse staff.
  • Ability to work with architects, engineers, construction personnel, and professional tradespeople.
  • Computer literacy, particularly with Microsoft Office and property management software.
  • Valid U.S. driver's license.

Nice To Haves

  • Bilingual fluency in English and Spanish.

Responsibilities

  • Provide leadership, guidance, and supervision for the maintenance team, fostering teamwork and high morale.
  • Diagnose, service, and repair—or delegate the diagnosis, servicing, and repair of—HVAC, electrical systems, boilers, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, furnishings, masonry, painting and wallpaper, landscaping, snow removal, and waste management systems.
  • Work with the site leadership team to formulate and administer site policies and develop long-range goals, including preventive maintenance plans, facility maintenance, and construction.
  • Prepare budgets and review and analyze activities, costs, operations, and forecast data.
  • Build relationships with city, state, federal, and local officials concerning facilities or capital projects.
  • Ensure building operations comply with environmental, health, and safety regulations and corporate policies.
  • Oversee physical plant operations, utilities, housekeeping, and landscaping.
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