Director, Pharmacy Operations

Blue Shield of CaliforniaOakland, CA
$180,544 - $271,064Hybrid

About The Position

The Pharmacy Operations team provides management and end-to-end oversight of Pharmacy operations, incident management, and driving resolution from identification to resolution within a matrixed environment. The Director, Pharmacy Operations will report to the Senior Vice President / Chief Pharmacy Officer. In this role you will lead a team who are responsible for providing excellent pharmacy operations services, resolving pharmacy-related incidents, providing pharmacy expertise for members and clients, developing business requirements for incident resolution and project implementation, providing vendor oversight over operations and leading annual pharmacy benefit implementations. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Requirements

  • External hires must pass a background check/drug screen.

Nice To Haves

  • Energized by creative and critical thinking.
  • Skilled in building and sustaining high-performing teams.
  • Focus on getting results the right way.
  • Committed to fostering continuous learning.

Responsibilities

  • Provide management and end-to-end oversight of Pharmacy operations.
  • Manage incident management and drive resolution from identification to resolution within a matrixed environment.
  • Lead a team responsible for providing excellent pharmacy operations services.
  • Resolve pharmacy-related incidents.
  • Provide pharmacy expertise for members and clients.
  • Develop business requirements for incident resolution and project implementation.
  • Provide vendor oversight over operations.
  • Lead annual pharmacy benefit implementations.

Benefits

  • Creating opportunities for our people to grow – personally, professionally, and financially.
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