Dir Performance Analytics

Chesapeake Regional Healthcare•Chesapeake, VA

20h•Onsite

About The Position

The Director of Performance Analytics leads the delivery of strategic performance analysis and strategic operations planning and state SMFP and COPN for Chesapeake Regional Health, (CRH), provides direction and support for the integration of financial and clinical information, and development of key performance indicators and analytical tools to support strategic business evaluation, decision making, and ensuing performance accountability. The Director is a senior leader in a multi-disciplinary team of stakeholders setting and managing the agreed-upon measures for financial, operational and clinical performance at CRH. Performance Analytics includes administration of project management to the CEO on strategic matters, strategic financial planning, service line analytical support and analysis, executive and other stakeholder reporting, and financial feasibility of programs.

Requirements

Master’s Degree
8 years of director-level experience in healthcare financial management; experience to include project management, financial planning, service line analysis, build/implement/manage decision support systems, costing, and reimbursement modeling.
Verifiable completion of the following degree in a major relevant to the role is required: Master’s Degree
Ensures Accountability - Holding self and others accountable to meet commitments. Acts with a clear sense of ownership. Designs feedback loops into work. Takes personal responsibility for decisions, actions, and failures.
Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Separates and combines activities into efficient workflow.
Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Gains insight into customer needs. Identifies opportunities that benefit the customer.
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Displays a can-do attitude in good and bad times. Steps up to handle tough issues.
Values Differences - Recognizing the value that different perspectives and cultures bring to an organization. Contributes to a work climate where differences are valued and supported. Is sensitive to cultural norms, expectations, and ways of communicating. Seeks to understand different perspectives and cultures.
Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Facilitates breakthroughs by integrating diverse views and finding common ground or acceptable alternatives. Steps up to conflicts, seeing them as opportunities. Works out tough agreements and settles disputes equitably.
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Follows through on commitments. Keeps confidences. Shows consistency between words and actions.
Courage - Faces difficult issues and supports others who do the same. Is willing to champion an idea or position despite dissent or political risk. Provides direct and actionable feedback. Readily tackles tough assignments.
Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Learns quickly when facing new situations. Takes on the challenge of unfamiliar tasks.
Cultivates Innovation - Creating new and better ways for the organization to be successful. Can take a creative idea and put it into practice. Comes up with useful ideas that are new, better, or unique. Encourages diverse thinking to promote and nurture innovation. Introduces new ways of looking at problems.
Routine Sitting: Regular
Pushing / Pulling ≤ 30 lbs: Infrequent
Lifting / Carrying: Infrequent
Reaching: Infrequent
Bending / Squatting: Infrequent
Fine Motor Skills / Hand Coordination: Frequent
Visual Acuity – Near: Frequent
Visual Acuity – Distance: Routine
Visual Acuity - Color Discrimination: Frequent
Attention / Memory (focus, concentration, recall): Frequent
Language (understand and use language for verbal and written communication): Frequent
Social Cognition (understand social norms and interact with others in person): Frequent
Executive Function (high-level cognitive processes used for planning, problem-solving, and decision-making): Frequent
Stamina: Routine schedule of 40 hours or less per week

Nice To Haves

Advanced degree in Predictive Analytics

Responsibilities

Guides the staff responsible for the provision of confidential project management support for strategic operations planning
Oversees the project management for State Medical Facilities Planning (SMFP) processes and Certificate of (Public) Need (COPN/CON) filings.
Supervises COPN pro forma development, market analysis, and other data requirements.
Collaborate with stakeholders: Executive, Department Leaders, Service Line Administrators, Care Managers, Quality Leaders, Physician Leaders and other Care Partners, to build business systems that provide meaningful and timely tools and metrics that will inform and empower CRH leaders to act on current trends as well as achieving strategic initiatives.
Collaborate in areas of governance, organizational accountabilities, and stakeholder engagement to facilitate effective financial planning and fiscal leadership at CRH.
Oversee Decision Support Operations and Systems (DSS), including design and maintenance, staff development, organizational readiness, technological advances, and delivery of meaningful and user-friendly stakeholder access and reporting.
Oversee performance aspects of the Strategic Plan and participate in the on-going strategic planning process.
Manage reporting of financial objectives, risk assessment, and measuring results.
Collaborate with Finance and executive leadership in multi-year budgeting and forecasting in order to facilitate long-range financial planning and sustainability.
Provide expertise and analytical support on growth and other financial initiatives, to include action plans, reporting of key volume trends, pro-forma analysis, establish accountabilities, monitor commitments, and reporting outcomes.
Provide guidance and analytical support to accumulate, track, and report any key metrics throughout the organization for purposes of measuring financial performance, productivity, quality, and value-driven outcomes.
Provides guidance to the structural framework of the technology applications required for measurement of financial and operational performance across the continuum at CRH and with its partners.
Build knowledge-capacity in leaders by broadening business acumen, analytical methods, and enhancing fiscal management in operational areas of the organization.
Ensure accurate and transparent rendering of patient-level financial and clinical information to stakeholders
Oversee the timely delivery of business analytics to stakeholders
Develop the potential of the staff to progress in their knowledge and skills in the delivery of Performance Analytics at CRH.