Director, People Strategic Operations & Communications
About The Position
Ouster is hiring its first Director, People Strategic Operations & Communications to bring strategy, communications, and execution together in support of the Chief People Officer, the People team, and company leaders. Reporting to the Chief People Officer, this role will build a new function alongside an experienced People leadership team, bringing structure to ambiguous work that spans teams and ensuring priorities are carried through. The role shapes People priorities and OKRs, communicates strategy to executives and the board, and owns the People scorecard in partnership with the analytics team. It also serves as a partner and proxy to the CPO, leads internal communications for a global workforce, manages complex cross-functional strategic programs, and partners with company leaders to strengthen operating practices. The position is hybrid in the San Francisco Bay Area, with periodic international travel.
Requirements
- 10 or more years of experience across management consulting, strategy and operations, chief of staff, or program leadership; ideally a mix of consulting and operating roles.
- Experience in fast-paced, high-growth companies.
- Ability to thrive in ambiguity, build new capabilities, and find ways to get work done.
- Interdisciplinary range and comfort moving among strategy, data, communications, and execution.
- Data-driven and metrics-oriented, with a strong grasp of people analytics.
- Executive presence and ability to work effectively with C-suite leaders, frontline employees, and cross-functional partners.
- Strong organization, timeliness, attention to detail, and ability to maintain a strategic perspective.
- Clear, concise writing and communication skills, including the ability to make complex topics simple.
- Sound judgment and discretion when handling confidential information.
Nice To Haves
- Experience in or alongside a People or HR organization.
- Experience with M&A integration, European works councils, or global offsites and events.
- Hardware, deep tech, or public-company experience.
- Working proficiency in French.
Responsibilities
- Shape People priorities and OKRs, and communicate the People strategy to executives and the board.
- Own the People scorecard with the analytics team, turning headcount, hiring, attrition, and engagement data into insight and action.
- Act as a partner and proxy to the Chief People Officer, keeping priorities, decisions, and follow-ups moving across the People team and cross-functionally.
- Build the internal communications strategy, channels, intranet, and calendar for a global workforce.
- Partner with the CEO and executives on key messages, own town halls, and lead internal communications to support a seamless employee experience.
- Lead complex cross-functional strategic programs, including M&A integration and global expansion workstreams, with clear plans, owners, and cadences.
- Partner with cross-functional leadership on operating principles, cadences, and meetings.
- Plan People team and leadership offsites in San Francisco and around the world.
Benefits
- The role may be eligible for equity and benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
