Director, People Operations
About The Position
Saatva is seeking a strategic, process-driven Director, People Operations to lead the people operations function and provide a seamless, compliant, and positive employee experience throughout the employee lifecycle. The role supervises and mentors the People Operations Specialist and provides strategic direction across compliance, compensation and benefits, and HR systems and technology. The Director supports workplace culture, engagement, and employee wellness; oversees HR policies and regulatory compliance; manages compensation processes and payroll oversight; leads benefits and leave administration; and drives HRIS optimization, technology integration, automation, and reporting. This is a hybrid position in the NYC Metro area, with approximately three in-person collaboration days each week: Tuesdays at Saatva’s Whitestone, Queens headquarters and two additional days at an NYC Metro Area Viewing Room. Candidates must live within commuting distance of the NYC Hub.
Requirements
- 7–10+ years of progressive experience in HR Operations, Compensation, Payroll, or Benefits Administration.
- Demonstrated experience supervising and developing direct reports.
- Advanced proficiency in HRIS platforms and Excel.
- Deep understanding of federal, state, and local labor laws, compensation benchmarking, payroll tax regulations, and benefits administration.
- Exceptional ability to explain complex compensation, compliance, or benefits issues clearly and empathetically to stakeholders at all organizational levels.
- High attention to detail and commitment to discretion and professionalism when handling sensitive, confidential data.
- Must be located within commuting distance of the NYC Hub.
Nice To Haves
- A strong drive to identify opportunities for automation and technological efficiencies.
- Experience championing AI.
Responsibilities
- Supervise, mentor, and develop the People Operations Specialist, fostering accuracy, empathy, and continuous improvement.
- Support initiatives that enhance workplace culture, engagement, employee wellness, and an inclusive employee experience.
- Oversee HR policy management and ensure practices align with federal, state, and local labor laws, including state-specific regulations.
- Direct annual compliance filings, including EEO-1 and ACA reporting, and maintain audit-ready SOC-1/SOC-2 reports and personnel files.
- Own and manage the annual compensation review process, including merit increases, market adjustments, and incentive pay allocations.
- Conduct job pricing, benchmarking, and market analysis using industry salary surveys to establish compensation bands and pay structures.
- Partner with talent acquisition and hiring managers on competitive, equity-aligned compensation recommendations for new hires and promotions.
- Audit pay practices for internal pay equity and compliance with state pay transparency laws.
- Provide strategic oversight for full-cycle payroll administration, ensuring accuracy in pay, deductions, and tax withholdings.
- Lead strategy and vendor coordination for annual open enrollment, benefit invoice reconciliation, and leave-of-absence administration.
- Optimize HRIS platforms, currently ADP Workforce Now, and maintain data integrity.
- Champion the integration of HR technologies and use automation and AI to streamline workflows.
- Generate labor cost and tax liability reporting for executive leadership.
Benefits
- Comprehensive medical, dental, and vision coverage for employees and their families.
- 401(k) plan with employer match.
- Paid vacation.
- Eligibility for company performance-based bonuses.
- FSA, HSA, and commuter benefits.
- Discounted gym membership.
- Employee referral bonus program.
- Discounts on Saatva products for employees, friends, and family.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
