Director, People Performance & Measurement

Nscale•Seattle, WA

5h•$160,000 - $280,000

About The Position

Nscale is seeking a Director, People Performance & Measurement to build and embed a performance and feedback culture. This role is crucial for operational excellence, focusing on how individuals and teams perform. The Director will own the system for assessing, rewarding, and improving performance, working closely with the compensation team. They will also drive the goal cascade, functional performance metrics, reporting, and ensure that performance measurement is relevant and actionable across different functions within the company. This role requires a hands-on approach to designing and running performance mechanics, not just advising on them.

Requirements

Experience building a company-wide performance or measurement system from scratch, spanning team and individual, in a large or fast-scaling organization.
Experience presenting performance systems to senior leadership and holding your own.
Experience working across more than one kind of business or function, not just one function repeated.
Proven ability to design for genuinely different contexts rather than stretching one template across all.
Close partnership experience with compensation teams.
Understanding of the boundary between performance mechanics and how compensation is decided.
Operator mindset, hands-on approach, not delegating the hard parts.
Willingness to run the performance mechanics yourself after building them.

Nice To Haves

Experience with Sales, Data Centers, and Engineering performance measurement.
Experience designing for contexts where 'almost nothing runs the same way twice'.

Responsibilities

Build the system that assesses, rewards, and improves performance, in partnership with the compensation team.
Build and embed the performance and feedback culture, including cadence, tooling, and systems.
Own the requirements for the performance tech platform, working with engineering.
Drive the goal cascade, functional performance metrics and reporting, and the connection between ratings and rewards.
Partner with each function to ensure their measurements are real and measurable, adapting to different contexts.
Run the center of expertise for performance, ensuring consistency in what 'Exceptional' means.
Co-run year-end calibration with People Partners.