Director, People Operations and Total Rewards
About The Position
The Director, People Operations & Total Rewards is responsible for the strategic leadership and operational execution of People Operations, Total Rewards, HR compliance, and HR technology governance. This role oversees HR Operations and HRIS resources and serves as the primary leader responsible for ensuring scalable, compliant, and efficient people processes. The Director partners closely with executive leadership to drive employee experience, operational effectiveness, cost management, and organizational capability. While possessing functional knowledge across compensation, benefits, compliance, and HR technology, this role is not expected to be the deepest technical expert in every area. Success is achieved through strong leadership, effective prioritization, process excellence, and the development of internal talent and external partnerships. The Director, People Operations & Total Rewards provides leadership and oversight for the organization's people infrastructure, including HR Operations, compensation, benefits, compliance, and HRIS governance. This position is responsible for ensuring the efficient delivery of HR services, maintaining regulatory compliance, optimizing technology and processes, and developing scalable programs that support both employees and business objectives. The role leads continuous improvement efforts, manages key vendor relationships, develops internal capabilities, and partners across the organization to deliver a high-quality employee experience. This leader balances strategic thinking with operational execution and is focused on building sustainable systems and reducing organizational dependency on individual expertise.
Requirements
- Bachelor’s degree in Human Resources, Business, or related field.
- 7+ years of progressive HR experience.
- 3+ years of leadership experience.
- Maintain internet service that allows for completion of essential job duties without issue (Rates of 50 Mbps download and 10 Mbps upload while hardwired and not on a VPN are sufficient).
Nice To Haves
- Experience in healthcare, insurance, or highly regulated industries.
- Experience with Workday or other enterprise HRIS platforms.
- Exposure to compensation and benefits programs.
- Experience supporting compliance initiatives.
- SHRM-SCP, SPHR, CEBS, or similar certifications.
- Lean, Six Sigma, or process improvement experience.
Responsibilities
- Strategic leadership and operational execution of People Operations, Total Rewards, HR compliance, and HR technology governance.
- Oversee HR Operations and HRIS resources.
- Ensure scalable, compliant, and efficient people processes.
- Partner with executive leadership to drive employee experience, operational effectiveness, cost management, and organizational capability.
- Provide leadership and oversight for the organization's people infrastructure, including HR Operations, compensation, benefits, compliance, and HRIS governance.
- Ensure the efficient delivery of HR services.
- Maintain regulatory compliance.
- Optimize technology and processes.
- Develop scalable programs that support both employees and business objectives.
- Lead continuous improvement efforts.
- Manage key vendor relationships.
- Develop internal capabilities.
- Partner across the organization to deliver a high-quality employee experience.
- Balance strategic thinking with operational execution.
- Focus on building sustainable systems and reducing organizational dependency on individual expertise.
Benefits
- Competitive compensation package.
- Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
- Life and disability insurance.
- A great 401(k) with company match.
- Tuition assistance, paid parental leave and backup family care.
- Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
- Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
- Employee Resource Groups that advocate for inclusion and diversity in all that we do.
- Social responsibility in all aspects of our work.
- Volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.
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What This Job Offers
Job Type
Full-time
Career Level
Director
