Director, People Operations and Talent Acquisition

Rasa•,

2d•Remote

About The Position

Rasa is seeking a Director, People Operations and Talent Acquisition to join its G&A team and Executive Leadership Team. Reporting directly to CEO Melissa Gordon, this leader will own the full employee lifecycle for a global, remote-first workforce of approximately 90 people across 13 U.S. states and 12 countries, with company entities in the U.S., UK, Germany, and Serbia. The role spans employee relations, performance, leave, compliance, onboarding and offboarding, and recruiting. The Director will partner with founders, department heads, and managers, and coordinate with the company’s PEO, outside counsel, and tax advisors to support compliance across operating locations. This is a hands-on startup leadership role requiring both strategic contribution at the ELT level and direct execution of work such as complex employee relations cases and technical recruiting. The Director will advise on organization design, workforce planning, and change management; oversee people operations and the performance and career framework; drive engagement and retention; partner with Finance on compensation and budgets; lead company-wide hiring and recruiting operations; and develop the People Operations team. The role is full-time and 100% remote within the continental United States. Applicants must be located in and residents of an eligible U.S. location; Rasa cannot hire outside the U.S. for this position and does not offer visa sponsorship.

Requirements

At least 8 years of experience in People Operations and/or Talent Acquisition.
At least 2 years of experience leading both People Operations and Talent Acquisition functions at a global startup.
Hands-on technical recruiting experience, including senior and executive hires.
Experience supporting a global, distributed workforce, ideally including U.S. multi-state and UK/EU employment practices.
A track record of handling sensitive employee relations matters and separations with sound judgment and discretion.
Ability to work at both strategic and tactical levels as an ELT member and hands-on operator.
Proficiency with modern people tools, such as an ATS, HRIS, and PEO; examples listed are Ashby, BambooHR, and Sequoia One.
Must be located in and a resident of an eligible location in the United States; the role is limited to the continental U.S. and Rasa does not provide visa sponsorship.

Responsibilities

Advise the CEO and Executive Leadership Team on organization design, workforce planning, and change management, and partner on company-wide people communications.
Handle complex employee relations matters across multiple countries, including performance improvement plans, separations, and terminations, involving outside counsel as needed.
Own people operations, including onboarding, leave administration, the BambooHR HRIS, the Sequoia One PEO relationship, and multi-country compliance.
Run the performance and career framework cycle, including reviews, individual-contributor and manager career frameworks, and manager enablement.
Drive engagement and retention through pulse surveys, ELT and manager action planning, and retention strategies for key talent.
Partner with Finance on compensation benchmarking, headcount planning, and people budgets, and build effective, cost-conscious people programs.
Lead hiring across the company, including executive searches, and own the recruiting process, Ashby tools, and hiring-manager experience.
Lead and develop the People Operations team.
Run recruiting hands-on and build out Talent Acquisition as the company scales.