Director, Payments Product Management

Mizuho•New York, NY

1d•$140,000 - $190,000•Onsite

About The Position

The Director serves as the check issuance and receivables product specialist for Global Transaction Banking Division Americas, covering Check Positive Pay, check image services, Remote Deposit Capture, Lockbox, Controlled Disbursement, and Print & Mail services. The role manages the assigned product roadmap and lifecycle, advises clients and internal stakeholders on capabilities and operating requirements, and coordinates enhancements, implementation, issue resolution, documentation, fraud-risk controls, and service improvement across Product, Sales, Operations, Technology, Implementation, Risk, Compliance, and Legal.

Requirements

Bachelor’s degree or equivalent relevant education required.
Eight or more years of relevant experience in cash management, payments, treasury services, transaction banking, product management, or related financial services, including substantial experience with check and receivables products.
Strong knowledge of Check Positive Pay, check-image services, Remote Deposit Capture, Lockbox, Controlled Disbursement, Print & Mail, check issuance and deposit, fraud-prevention controls, receivables capabilities, and related operating processes.
Demonstrated experience with product roadmaps, business requirements, testing, implementation, production support, documentation, risk assessments, audits, remediation, and service improvement.
Strong analytical, organizational, communication, stakeholder-management, problem-solving, and execution skills.
English required.
Ability to travel as required based on client, business, and stakeholder needs.

Nice To Haves

Japanese is preferred.
Experience in a global bank and multicultural environment
CTP, AAP, or a similar treasury or payments certification
Experience modernizing check, fraud-prevention, or receivables capabilities.

Responsibilities

Manage Check Positive Pay, image services, Remote Deposit Capture, Lockbox, Controlled Disbursement, Print & Mail, and related issuance, deposit, fraud-prevention, and receivables capabilities.
Maintain product plans and coordinate requirements, testing, implementation, production support, client onboarding, issue resolution, and lifecycle activity with relevant partners.
Advise clients and internal partners on check and receivables capabilities, treasury workflows, operating processes, industry practice, and solution alternatives.
Support fraud-risk and operational-control assessments, regulatory and industry change reviews, product agreements, audits, remediation, and adherence to established processing controls.
Analyze transaction flows and service issues, identify automation and process improvements, and maintain clear procedures, issue logs, impact assessments, and management reporting.
Lead assigned product enhancements and strategic transformation initiatives, share expertise through training, and escalate dependencies that may affect client, control, or delivery outcomes.