Director Patient Care Services (Behavioral Health Admin)

McLaren Health Care • Pontiac, MI

2d

About The Position

Responsible for the strategic direction, operational management, and financial performance of assigned units. Ensures delivery of high-quality, compassionate, and efficient patient care in compliance with regulatory and accreditation standards. Works closely with hospital executives, departmental leaders, and medical staff to align patient care initiatives with the hospital’s mission and strategic goals.

The role oversees safe and reliable nursing care, strategic planning, nursing standards and protocols, budget development and administration, employee recruitment and performance, relationships with patients and staff, and nursing staff development. It also establishes and supports quality improvement programs and participates in continuous improvement processes.

Requirements

• Bachelor’s degree in a related field.
• Licensed as a Registered Nurse to practice nursing in Michigan.
• Minimum of 5 years of nursing-related experience.
• Minimum of 5 years of leadership experience.
• BLS Certification.

Nice To Haves

• Master’s degree in a related field.
• ACLS Certification.

Responsibilities

• Establish objective quality assessment measures, analyze data, and intervene to continuously improve safe, reliable, and compassionate nursing care.
• Partner with the VP of Patient Care Services to develop strategic business plans aligned with the organization’s mission, vision, and values.
• Promote consistency in nursing care protocols and standards across assigned departments and ensure compliance with regulatory and accrediting agency standards.
• Collaborate with multidisciplinary teams and communicate with ancillary departments and medical staff to support quality patient care.
• Partner with the VP of Patient Care Services and take primary responsibility for developing, managing, and administering nursing capital and operating budgets for assigned departments.
• Plan and forecast capital expenditures, staffing requirements, and material expenses.
• Oversee recruitment, hiring, retention, corrective action, and competency assessment for employees in assigned departments; conduct performance appraisals and support staffing and employee-relations policies.
• Promote positive relationships with medical staff, patients, families, visitors, and staff; follow up on complaints and ensure appropriate care and effective action plans.
• Teach, coach, and mentor nursing staff, Assistant Nurse Managers, and Nurse Managers; foster self-directed teams and participation in related activities.
• Maintain responsibility for nursing staff competencies, development, and empowerment; encourage decision-making at the point of service.
• Establish, serve on, and support interdisciplinary teams, task forces, and councils.
• Establish, facilitate, and support quality improvement programs and participate in continuous improvement processes.
• Perform other duties as required or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Director