Director, Partnership Success

Los Angeles Football Club•Los Angeles, CA

1d•Hybrid

About The Position

The Director, Partnership Success leads the strategic management, activation, retention, and growth of an LAFC corporate partnership portfolio representing approximately $8 million to $10 million in annual revenue. As the primary relationship owner for assigned partners, the Director develops a thorough understanding of each partner’s business objectives, oversees contractual asset execution, and identifies ways to optimize partnership value. The role is expected to meet or exceed retention, renewal, and upsell goals by anticipating partner needs, developing creative solutions, and identifying incremental revenue opportunities. The position includes a base salary and competitive commission opportunities tied to renewal and incremental revenue performance. It reports to the VP, Corporate Partnerships. LAFC operates on a hybrid work model requiring a minimum of two in-office days per week; scheduled in-office days may vary by role and are determined by the supervisor. The role requires a flexible schedule, including nights, weekends, holidays, LAFC home matches, and ancillary events as needed.

Requirements

Bachelor’s degree from an accredited college or university in business, marketing, communications, sports management, or a related field.
At least 6 years of experience in partnership marketing, partnership activation, account management, or client services.
Prior experience working in a professional sports organization, league, agency, entertainment property, or major brand.
At least 2 years of people-management experience, including developing, mentoring, and motivating direct reports.
Demonstrated success managing high-value, complex corporate partnerships and delivering against partner objectives, contractual obligations, and organizational revenue goals.
Proven ability to retain and renew corporate partners, identify incremental opportunities, and generate upsell revenue from existing accounts.
Strong commercial acumen and ability to develop account strategies, manage revenue pipelines, forecast opportunities, and lead renewal presentations and negotiations.
Executive presence and ability to build trusted relationships and communicate effectively with senior-level partner stakeholders, agencies, vendors, and internal leadership.
Demonstrated ability to lead cross-functional teams and influence stakeholders across departments including marketing, content, digital, communications, community relations, events, hospitality, operations, finance, and legal.
Strategic and creative problem-solving skills, including anticipating partner needs, navigating complex challenges, and developing mutually valuable solutions.
Strong organization and attention to detail, with the ability to manage multiple high-priority accounts, projects, deadlines, and live events in a fast-paced environment.
Exceptional verbal, written, presentation, negotiation, and proofreading skills.
Self-motivated and results-oriented, with sound judgment, ownership, and the ability to work effectively with limited supervision.
Proficiency in Salesforce.
Ability to handle sensitive partner, contractual, financial, and organizational information with discretion and confidentiality.
Ability to work a flexible schedule, including nights, weekends, holidays, all LAFC home matches, and ancillary events, as required.
Applicants for U.S. employment must possess work authorization that does not require employer visa sponsorship.

Nice To Haves

Experience with KORE Software.
Bilingual ability in English and Spanish.

Responsibilities

Serve as the primary relationship owner for assigned corporate partners, building trusted stakeholder relationships and ensuring partner satisfaction.
Manage planning, coordination, and execution of contractual obligations, including media, promotions, in-stadium activation, hospitality, experiential marketing, and community programs.
Develop and maintain a deep understanding of each partner’s business, industry, objectives, and priorities to optimize partnership value and impact.
Create and lead annual account plans covering activation strategy, milestones, performance objectives, relationship development, renewal strategy, and incremental revenue opportunities.
Lead renewals and upsells for assigned accounts, including identifying opportunities, developing proposals, presenting, negotiating, and coordinating with the Corporate Partnerships Sales team.
Collaborate with the Corporate Partnerships Sales team to onboard new partners and develop strategic platforms and activation concepts for prospective and existing partners.
Work cross-functionally to leverage existing programming and develop assets, platforms, and solutions that advance partner objectives and generate incremental LAFC revenue.
Maintain an accurate renewal and upsell pipeline, provide forecasts and updates to senior leadership, and meet or exceed revenue goals.
Establish partnership objectives and key performance indicators, monitor performance, and present midyear and year-end business reviews.
Maintain accurate account records, contractual obligation trackers, activation calendars, revenue forecasts, and partner information in applicable partnership management and CRM systems.
Develop case studies highlighting successful activations, measurable results, and partnership best practices.
Communicate account health, partner feedback, activation progress, revenue opportunities, and potential risks to senior leadership.
Represent LAFC and assigned partners at matches, partner events, community programs, hospitality functions, and other business-related activities.
Perform other duties as assigned by the supervisor or management.